What should I do if my device won’t turn on but the battery is charged?

What should I do if my device won’t turn on but the battery is charged?
I’m really frustrated because my device won’t turn on but the battery is charged. I’ve double-checked that the battery is fully charged, and I’ve even tried using different chargers to make sure it’s not an issue with the power adapter. Despite all this, the screen remains black and there’s no sign of life from the device. I’ve also ensured that there are no signs of physical damage, and the device wasn’t exposed to extreme temperatures or moisture. I’m at a loss as to why my fully charged device still refuses to power on, and I’m hoping to understand what’s causing this issue and what steps I might need to take next.
8 Answers

If your device has a removable battery, taking it out and then putting it back in after several minutes can sometimes reset internal components. Here’s how to do it:
1. Remove the device’s back cover.
2. Carefully take out the battery.
3. Wait for about 5 minutes.
4. Reinsert the battery and attach the cover.
5. Try powering on the device again.

For those comfortable with technical tasks, checking if your device has boot recovery options can be beneficial. Usually, this involves pressing a specific combination of buttons, like power and volume down or a similar configuration. Look up the exact combination for your device model. These recovery modes often provide additional troubleshooting tools, including cache wiping and factory resets, which can help revive an unresponsive device.

Your problem might be due to a software crash that’s causing the device to be unresponsive. To address this, try the following steps:
1. Hold the power button and the volume down button simultaneously for about 15 seconds.
2. If the device vibrates or displays a logo, release the buttons and let it boot up.
3. If nothing happens, connect the device to its charger and repeat the process. This can sometimes force a restart and revive the device.

Consider the possibility of internal hardware damage that isn’t immediately visible. This could include issues with the power button, internal connections, or the battery itself—despite being charged, it might not be delivering power properly. To diagnose these potential issues, a visit to a certified technician who can open the device and conduct a thorough inspection might be necessary.

Attempting a factory reset could be helpful if your device won’t turn on but the battery is charged. Here’s a step-by-step guide:
1. Hold the power button and the volume up button together until the recovery menu appears.
2. Use the volume buttons to navigate to ‘Wipe data/factory reset’.
3. Press the power button to select and confirm the process.
Note that this will erase all data on your device, but it can often resolve persistent software issues preventing the device from turning on.

In this situation, it’s important to check for a potential screen malfunction. Your device might actually be on, but the screen could be malfunctioning and not displaying anything. Try calling your device from another phone to see if it rings, indicating it’s powered on. Additionally, you can connect the device to a computer to see if it’s recognized, which could help confirm if the issue lies within the display.

A simple yet sometimes effective approach is to leave the device alone for a few hours before trying to turn it on again. Internal systems may overheat or encounter temporary issues that resolve themselves as the device cools. Using the original charger and cable is also recommended to rule out any inconsistencies in power delivery.

If your device won’t turn on but the battery is charged, I would suggest first performing a soft reset. For most smartphones, this means holding down the power button and volume down button together for about 10-15 seconds. This can often resolve minor software glitches that could be preventing the device from powering on.