Why is my ‘Find My iPhone’ share location not working?

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I’ve been having trouble with the ‘Find My iPhone’ feature. Specifically, the location sharing aspect isn’t functioning as it should. It’s quite frustrating because I depend on this feature to keep track of my family members’ whereabouts for safety reasons. Whenever I try to share my location or see someone else’s location, it either doesn’t update or shows an incorrect position. I’ve checked my settings multiple times to ensure everything is configured correctly, but the problem persists. This issue has become quite a hindrance, as I can’t rely on the app for real-time location tracking anymore. I wonder if others are experiencing this too, and what could potentially be causing this malfunction.

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7 Answers

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There could be an issue on the recipient’s end. To troubleshoot, ask the person whose location you’re trying to view to:
1. Check their settings to make sure Location Services for the Find My app are enabled.
2. Ensure their iPhone is connected to the internet.

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One of the most common causes of this issue is connectivity problems. Here’s what you can do:
1. Make sure your iPhone is connected to a reliable Wi-Fi network or cellular data.
2. Go to Settings > Wi-Fi and connect to a known network.
3. If Wi-Fi isn’t available, enable cellular data by checking Settings > Cellular and ensuring Cellular Data is turned on.

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Incorrect date and time settings can also cause problems. To correct this:
1. Go to Settings > General > Date & Time.
2. Enable ‘Set Automatically’.
Additionally, check if a software update is needed:
1. Go to Settings > General.
2. Tap Software Update.
3. If there’s an update, select Download and Install.

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Permission issues can also be the culprit. Verify the settings as follows:
1. Open Settings and tap Find My.
2. Ensure ‘Share My Location’ is turned on.
Additionally, try resetting network settings:
1. Go to Settings > General.
2. Tap Reset.
3. Select ‘Reset Network Settings’ (note this will remove saved Wi-Fi passwords).

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This issue can sometimes be related to a glitch in the ‘Find My’ app. Here’s what you should do:
1. Close the app completely by swiping up from the bottom and pausing in the middle of the screen.
2. Swipe up on the ‘Find My’ app preview to close it.
3. Reopen the app to see if it functions properly now.

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Your location settings might be misconfigured. Follow these steps to fix it:
1. Open Settings and tap Privacy.
2. Tap Location Services and make sure it’s turned on.
3. Scroll down and select Find My.
4. Set the location access to “While Using the App” and turn on “Precise Location”.
If this doesn’t work, try restarting your iPhone: press the power button, slide to power off, and then turn it back on.

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The root of the problem might be with your iCloud account settings:
1. Open Settings and tap your name at the top, then select iCloud.
2. Ensure that Find My iPhone is enabled.
3. Try signing out of iCloud and then signing back in: Go to Settings, tap your name, scroll down, and tap Sign Out. After signing out, log back in with your Apple ID.

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