Why is my WhatsApp not ringing on my iPhone?
Why is my WhatsApp not ringing on my iPhone?
I’ve been having a really frustrating issue lately with my iPhone where WhatsApp calls are not ringing. I’m missing important calls because there is no sound or notification when someone tries to call me through WhatsApp. My other apps seem to be working fine, and their notifications are ringing as expected, but for some reason, WhatsApp isn’t. I’ve double-checked that my phone is not on silent mode, and I’ve ensured that the Do Not Disturb feature is turned off. I’ve also confirmed that WhatsApp has the necessary permissions for notifications. Despite all this, I still can’t seem to get WhatsApp calls to ring. It’s becoming a real hassle, and I’m not sure what could be causing this problem. Has anyone else experienced this, and why might this be happening?
7 Answers
I had a similar problem with my device. The issue was related to the Focus mode settings on my iPhone, which was blocking all notifications from WhatsApp. Head over to Settings, select Focus, and check if any Focus modes such as ‘Do Not Disturb’ or ‘Sleep’ are active. You can either disable these modes or add WhatsApp to the list of allowed apps to make sure calls are not blocked even when one of these modes is on.
One thing that worked for me was to dive into WhatsApp’s in-app notification settings. Open WhatsApp, go to Settings, select Notifications, and ensure that the message tone and group notification sound settings are not turned off. Sometimes the sounds for individual contacts or groups may have been muted without you realizing it. This is worth checking just to rule it out as a potential cause.
If all else fails, try reinstalling WhatsApp. First, back up your chats via iCloud to ensure you don’t lose any conversations. Then, delete the app from your iPhone and reinstall it from the App Store. After reinstalling, restore your chat history from the iCloud backup. This can often fix underlying issues by giving WhatsApp a clean start, potentially resolving the ringing issue.
Consider checking your available storage space. If your iPhone is running low on storage, it could disrupt the proper functioning of WhatsApp notifications. Open Settings, go to General, then iPhone Storage to review available space and clear out unnecessary files or apps. Also, ensure that both WhatsApp and iOS are up to date since updates often come with fixes for notification issues.
It sounds like you might want to check the notification settings for WhatsApp on your iPhone. Navigate to Settings, tap on Notifications, find WhatsApp within the list, and make sure that ‘Allow Notifications’ is switched on. You should also ensure that the ‘Sounds’ option is enabled. Sometimes, settings get changed by accident or after an update, so it’s always a good first step to verify these configurations.
You might want to look into the Background App Refresh settings on your iPhone. Disabling this feature for specific apps can result in issues with notifications. Go to Settings, tap on General, then Background App Refresh, and make sure it’s enabled for WhatsApp. When this setting is off, WhatsApp might not be able to refresh its data in the background, causing missed call notifications.
A network issue might be the culprit. Resetting your network settings can sometimes resolve these quirks. Navigate to Settings, select General, scroll down to Reset, and choose Reset Network Settings. This will reset your Wi-Fi networks and passwords, as well as cellular settings, potentially fixing any connectivity issues that might be affecting WhatsApp’s functionality.