Why does my PS4 keep ejecting the disc randomly without warning?

Why does my PS4 keep ejecting the disc randomly without warning?
I have been experiencing a frustrating issue with my PlayStation 4 where it keeps ejecting the disc without any warning. It happens unpredictably, sometimes in the middle of a gaming session, which is really annoying. The console seems to be functioning normally otherwise, but this disc ejection problem is persistent. I’ve checked the disc for scratches and dirt, and it’s clean and undamaged. I’ve also made sure that the PS4 is placed in a well-ventilated area to avoid overheating, yet the issue continues. This disruption is starting to affect my gaming experience, and I’m not sure what could be causing it. I’ve heard that this might be a common problem, but I’m uncertain about the underlying causes. It’s especially puzzling since I haven’t made any recent hardware changes or updates that could trigger this. I’m beginning to wonder if this is a hardware malfunction or something that can be fixed with some adjustments. Can anyone provide insights or experiences that might clarify why this is happening and what should be my next steps to address it?
5 Answers

I encountered the same issue with my PS4, and the trouble was caused by the capacitive touch eject button being overly sensitive. Here’s how I solved it:
1. Complete Power Down: Turn off the PS4 fully by holding the power button until you hear two beeps.
2. Clean the Button Area: For the touch-sensitive models, ensure the eject button is free of any dirt or debris.
3. Tighten the Manual Eject Screw: Inside the disc drive cover, use a small screwdriver to tighten the manual eject screw. This can prevent the button from triggering accidentally.
4. Update Firmware: Make sure the PS4 system software is up-to-date.
These steps stopped the random ejections for my console.

Facing this annoying problem myself, I discovered that the issue boiled down to the console’s placement. Here’s what helped:
– Inspect the Disc: Ensure it’s free of scratches.
– Reposition the Console: Sometimes the surface can apply pressure, causing ejections. Place it on a flat, stable surface.
– Power Cycle: Turn off the PS4 and unplug it for about 10 minutes.
– Firmware Up-to-Date: Always run the latest system update.
– Remove External Devices: Disconnect any peripherals to rule out interference.
A combination of these steps resolved the issue for me.

From personal experience, the PS4’s ejecting problem sometimes stems from the disc drive itself. Here’s what I found:
– Dust Inspection: Use compressed air to clean the disc drive as dust accumulation can interfere.
– Mechanical Issues: If the problem persists, it could be internal. This might require professional service.
– Sony Support: Eventually, I contacted Sony, and they provided a repair service. If still under warranty, this is a good option.
Post-repair, my PS4 stopped ejecting discs randomly.

For those dealing with the disc ejection issue, here’s a detailed approach that worked for me:
1. Update System Software: Install the latest updates to eliminate software glitches.
2. Rebuild Database: Enter Safe Mode and select ‘Rebuild Database’ to clear software issues.
3. Restore Default Settings: As a last resort, restore default settings to reset internal configurations without losing data.
Once I performed these actions, the problem was resolved permanently.

My PS4 had a similar problem, which I believe was due to a slight design flaw with the rubber foot. Here’s my fix:
1. Adjust Rubber Footing: Slightly adjust or remove the rubber foot under the eject button.
2. Regular Cleaning: Keep the console and disc slot clean to prevent obstructions.
3. Horizontal Placement: Place the console horizontally; vertical placement can sometimes cause such issues.
This simple adjustment completely fixed the problem for me.