Why does my PS4 not power on even though it’s connected properly?

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Why does my PS4 not power on even though it’s connected properly?

I recently ran into an issue where my PS4 does not power on despite being connected properly to the power source. When I press the power button, there are no beeps or lights, and the console appears completely unresponsive. I’ve tried using a different power cable and outlet, but the system still won’t turn on. It was working fine earlier, and I haven’t made any recent changes or experienced any power surges that I know of. The problem started out of nowhere, and it’s very frustrating because I can’t even get to the home screen to check for any error messages. I’m not sure if it’s a hardware issue or something else that’s preventing it from powering up.

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10 Answers

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I’ve faced a similar issue, and reaching out to Sony support provided a solution for me. If none of the above suggestions work, Sony’s team can offer more advanced troubleshooting steps and determine if your PS4 needs professional repair or replacement.

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If you’re using a power strip or extension cord, double-check it. Unplug it and connect the PS4 directly to a wall outlet. Sometimes power strips or extension cords can fail to deliver consistent power, and plugging the PS4 directly into the wall outlet can rule out any issues with intermediary devices.

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Your PS4 might be in standby mode. If the power indicator light on the console is orange, it means the PS4 is in rest mode. Try pressing the power button briefly to wake it up. If nothing happens, hold the power button longer to ensure it fully powers down before trying to restart it normally.

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Inspect the power button for any issues. Sometimes the button can become stuck or unresponsive. Gently press it and observe if there’s any resistance or abnormal movement. If the button seems stuck, use a little rubbing alcohol to clean it and ensure no debris is causing the issue.

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Have you ensured that the HDMI connection is firm? Disconnect the HDMI cable from both the PS4 and the TV, then reconnect it firmly. Occasionally, the problem could be related to the display instead of the power supply, and reattaching the HDMI connection might resolve the issue. Additionally, it’s a good idea to try another HDMI port on the TV or even a different HDMI cable to eliminate any possible faults.

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Firstly, I would suggest examining the power supply. Disconnect the power cable from both the PS4 and the electrical outlet for a few minutes, then reconnect everything securely. This simple power reset might just do the trick. Also, carefully check the power cord for any possible signs of damage. If you have a spare power cord lying around that fits, try using it to see if your PS4 powers up.

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Try using a different power outlet, possibly in another room or circuit in your house. While this might seem unusual, electrical issues can occasionally cause problems. Eliminating all potential sources of inconsistency can sometimes be key in diagnosing and resolving the issue.

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Try performing a soft reset. Hold down the power button for about 7 seconds until you hear a second beep. This process drains any residual power in the console’s capacitors. Once that’s done, plug the power cable back in and try turning on the PS4 again. Minor glitches that prevent the console from powering up can sometimes be cleared with a soft reset.

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If you’re comfortable with hardware, you could take a look inside the PS4. Open the console and look for any obvious signs of damage or loose connections, especially in the power supply unit. Dust buildup can also cause issues, so using compressed air to clean the interior might help—just be cautious not to damage any components.

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Try resetting the AC adapter. Unplug it from both the PS4 and the wall outlet, wait for at least 30 seconds, then reconnect it. This can help if a minor power surge or interruption has caused the adapter to malfunction.

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