What should I do when my ps4 power button is not working?

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What should I do when my ps4 power button is not working?

I recently encountered an issue with my PS4 where the power button stopped working entirely. Every time I press it, nothing happens—no lights, no sounds, absolutely no response. This problem has been incredibly frustrating because it prevents me from turning on my console in the usual way. I’ve checked to make sure there is power going to the PS4 and have tried plugging it into different outlets, but the power button still doesn’t work. I’ve also cleaned the area around the button to ensure there isn’t any debris causing the issue. Despite these efforts, the problem persists. I’m not sure what else could be causing this malfunction or how I should proceed from here to get my PS4 back up and running.

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4 Answers

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Unplugging the PS4 altogether might help. Disconnect it from the power source and leave it for about ten minutes to let the internal components reset. Once the time has passed, plug it back in and see if the power button functions correctly.

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Since you’ve already switched outlets and cleaned the button, the issue could be more technical. Reaching out to Sony support may be the next best step. They can provide advanced troubleshooting assistance or arrange for repairs if necessary. Several users have reported successful repairs when dealing with similar issues.

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  1. Ensure the power cable is firmly connected to both the PS4 and the outlet. Loose connections are often a simple fix.
  2. Test another device in the outlet to rule out electrical issues. If it doesn’t work, the outlet could be the problem.
  3. Try turning on the PS4 with the controller. Connect the controller to the console with a USB cable and press the PS button. This can help determine if the button is the issue.
  4. Inspect for any debris around the button. Compressed air can help clean out any dirt causing the obstruction.
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  1. Try initiating Safe Mode. Hold down the power button for at least 7 seconds. If successful, a Safe Mode screen will appear.
  2. From Safe Mode, you have several options like restarting the PS4, changing resolution, or rebuilding the database.
  3. Reset your controller by pressing the small reset button on the back with a pin. Sometimes, a controller connection issue can mimic a power button problem.
  4. Make sure your PS4’s software is up to date. Pending updates sometimes cause hardware issues. When you get it turned on, check for system updates.
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