Why is my PS4 LAN cable not connected?

Why is my PS4 LAN cable not connected?
I’m experiencing an issue where my PS4 LAN cable is not connected. I’ve tried multiple cables and different ports on my router, but my PS4 still shows that the LAN cable is not connected. This problem is frustrating as I prefer using a wired connection for its stability and faster speeds compared to Wi-Fi. I’ve checked the cable connections to ensure they are secure, rebooted my router, and even restarted my PS4 multiple times, but the error persists. I’m not sure if there’s an issue with the network settings on my PS4 or if there’s a hardware problem. Has anyone else encountered this issue, and what could be causing it?
10 Answers

Reset your network settings on the PlayStation 4. Go to ‘Settings,’ then ‘Network,’ and select ‘Set Up Internet Connection.’ Choose ‘Use a LAN Cable,’ and then select ‘Easy’ to automatically configure the settings. If the problem persists, you can try setting up the connection manually by entering all necessary details such as IP address, gateway, and DNS manually.

My problem was solved by using a network switch. I connected the PS4 to a network switch, which was then connected to the router. This intermediary step helped stabilize the connection, and my PS4 recognized the LAN cable immediately. Network switches can help manage traffic better and mitigate some hardware incompatibilities.

Check your router’s settings for any security features that might block or limit the PS4’s network access. Sometimes, MAC address filtering or parental controls could be preventing the connection. Access your router’s administration panel through a web browser, look for these settings, and ensure your PS4’s MAC address is whitelisted or unrestricted.

Ensure the LAN cable is firmly inserted into the PS4 and the router. Sometimes, a connection might look connected at a glance but isn’t fully clicked into place. Check both ends and push them in until you feel a click. Additionally, try using a different port on your router to rule out any issues with a particular port.

Try enabling and disabling the internet connection. Go to ‘Settings’ on your PS4, navigate to ‘Network,’ and select ‘Set Up Internet Connection.’ Choose ‘Use a LAN Cable,’ then disable the internet and re-enable it. This simple step sometimes helps to reset the connection state and allows the PS4 to recognize the cable.

Swap the Ethernet cable with one that you know is working with other devices. Sometimes, the cable itself can be faulty. Ensure that you are using a cable that is not damaged, frayed, or worn out. Try connecting your PS4 with a new or different, high-quality Ethernet cable and see if the problem persists.

My solution was to restart both my router and modem. First, unplug both devices and wait for about two minutes before plugging them back in. Once everything is back online, turn on your PS4 and check if the LAN cable is now recognized. This process can often resolve connectivity issues by refreshing your network connection.