What can I do about GoodNotes crashing on my iPad Pro?

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36 viewsDecember 13, 2024Tablet

Dorottya

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I’ve been facing a frustrating issue with the GoodNotes app crashing constantly on my iPad Pro. It seems to happen out of the blue, and I lose all my unsaved notes whenever it does. The app starts lagging, and then, without any warning, it just shuts down. This has become a major inconvenience, especially when I’m in the middle of taking important notes or brainstorming ideas. I’ve tried closing and reopening the app and restarting the iPad, but the problem persists. I’m not sure what’s causing these crashes, and it’s really affecting my productivity. I need to find out why this is happening and if there’s anything I can do to prevent it.

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8 Answers

Paislee · Answer 1 · 2025-01-08T02:29:40+00:00

Disabling iCloud sync in the GoodNotes app could help. Go to the app settings within GoodNotes and turn off iCloud sync temporarily. This will stop automatic backups, so remember to manually back up your notes. If this resolves the crashes, the issue may be related to synchronization conflicts.

Timothée · Answer 2 · 2024-12-30T01:27:37+00:00

A potential solution involves resetting your iPad’s settings to their defaults. Go to Settings > General > Reset > Reset All Settings. Note that this action will erase your personalized settings but will keep your data intact. Sometimes, configuration conflicts can lead to app crashes.

Remco · Answer 3 · 2024-12-27T21:32:07+00:00

Background processes might interfere with GoodNotes. Try closing all apps running in the background: double-click the Home button or swipe up from the bottom, then swipe up on each app to close them. Once you’ve closed all background apps, re-launch GoodNotes and see if the problem persists.

Anjali · Answer 4 · 2024-12-25T23:14:57+00:00

It can be beneficial to free up RAM on your iPad. Go to Settings, open the Safari section, and clear history and website data. This action frees up RAM, which can help apps run more smoothly. Additionally, make sure your iPad’s iOS is up to date by checking for updates in Settings > General > Software Update.

Mahmoud · Answer 5 · 2024-12-23T10:41:43+00:00

Clearing your iPad’s cache might solve the problem. iOS doesn’t provide a direct way to clear app cache, but you can achieve this by uninstalling and reinstalling the app, thus automatically clearing cached data and potentially resolving performance issues.

Violeta · Answer 6 · 2024-12-16T09:38:09+00:00

You may want to check if your iPad has enough storage space. Insufficient memory can cause applications like GoodNotes to malfunction. Navigate to Settings > General > iPad Storage to check your available space. Free up some storage if necessary, and restart your iPad to clear out temporary glitches.

Itzel · Answer 7 · 2024-12-16T04:17:48+00:00

Consider uninstalling and then reinstalling the GoodNotes app from the App Store. This approach can eliminate any corrupted files that might be causing the crashes. Additionally, ensure that you are using the latest version of the app, as updates often come with bug fixes and performance enhancements.

Shaw · Answer 8 · 2024-12-14T17:37:48+00:00

Trying out GoodNotes with a different Apple ID might reveal whether the issue is related to specific account settings. Sometimes, conflicts in account synchronization can unexpectedly disrupt app functionality. Using an alternative Apple ID temporarily could help identify if this is the root cause.