Why is it that when making calls, the other party can’t hear me?
Why is it that when making calls, the other party can’t hear me?
I’ve been experiencing an issue where, during phone calls, the person on the other end can’t hear me at all. This problem seems to persist no matter who I call or what network I am on. I can hear the other party perfectly, but they consistently report that my voice is either very faint or completely inaudible. This happens whether I’m using speakerphone, a headset, or just the phone’s microphone. It’s incredibly frustrating, and it’s starting to affect my ability to communicate effectively. I’m not sure what could be causing this issue, and I’m feeling quite stuck. I’m starting to worry that something might be wrong with my phone, but I don’t know where to begin diagnosing the problem.
7 Answers
Bluetooth accessories can cause interference with call quality. If you routinely use Bluetooth devices, try the following steps:
1. Disconnect all Bluetooth accessories and check if call quality improves.
2. If successful, the issue might be with the Bluetooth drivers.
3. Disable Bluetooth during calls or update the Bluetooth software.
4. Consult the Bluetooth accessory’s user manual or support for further help if needed.
Resetting network settings might resolve the issue:
1. Navigate to Settings on your device.
2. Find System or General Management.
3. Select Reset, then Reset network settings.
This will erase saved Wi-Fi networks and Bluetooth connections. Reconnect to networks and re-enter passwords post-reset to restore connectivity.
You might be dealing with a software issue on your phone. Follow these steps to potentially resolve it:
1. Restart your phone to eliminate temporary glitches.
2. Make sure both your phone’s software and apps are up to date.
3. Check your sound settings to confirm the volume is adequately set.
4. Test making a call in safe mode, which deactivates third-party apps, helping you identify if an app is causing the problem.
5. If all else fails, a factory reset might be necessary, though you should back up all data first.
App conflicts or updates can sometimes cause audio issues. To address this:
1. Uninstall recently added apps that might be interfering with the microphone.
2. Check app permissions to ensure no necessary permissions are blocked.
3. If none of that helps, rolling back recent software updates might solve the problem, or you may need to wait for another update.
To rule out hardware issues, test your phone’s microphone with a voice recorder or video app. If playback doesn’t capture your voice correctly, the microphone might need repair. Reach out to customer support or visit a service center, especially if the device is under warranty. Repairing the hardware issue might be essential.
In certain cases, network interference might be the culprit. Try these methods to fix the issue:
1. Toggle airplane mode on and off to reset your network connection.
2. Switch between Wi-Fi calling and the cellular network to see which works better.
3. Test your SIM card in another device. If the problem follows the SIM card, contact your cellular service provider.