Why does my PC cannot detect my phone (Samsung Galaxy J5)?
Why does my PC cannot detect my phone (Samsung Galaxy J5)?
I’m really frustrated because my PC cannot detect my phone (Samsung Galaxy J5). Every time I connect my phone to the computer using a USB cable, nothing happens. There’s no notification on my phone prompting me to transfer files, and my PC doesn’t show any sign of recognizing the device. I’ve tried different cables and different USB ports, but the problem persists. I heavily rely on transferring files between my phone and my PC for work and personal use, and not being able to do so is causing a lot of inconvenience. I’m not sure if it’s a software issue, a problem with the drivers, or something else entirely. I’ve also ensured that my phone is unlocked when connected. What might be causing this issue?
6 Answers
From my experience, USB mode and the drivers are often the culprits. Make sure after connecting your phone to the PC, you select File Transfer on the phone from the notification bar. If this doesn’t work, install Samsung’s dedicated USB drivers from their official website to ensure proper detection. Reboot both devices after installation for the changes to take effect.
Had a similar issue with my Galaxy J5. Here’s what I did:
1. Restart both your PC and your phone.
2. Download and install Samsung Kies software from the Samsung website. It helps with driver issues.
3. Ensure both devices’ software is up-to-date.
4. Try connecting to a different computer to check if it’s a device-specific issue.
My Samsung Galaxy J5 wasn’t being detected, and I realized the USB cable was the problem. Some cables don’t support data transfer, so after switching to a data-compatible one, the problem resolved. Also, ensure your phone screen is unlocked before connecting, as it allows the file transfer prompt to appear.
The issue with your PC not detecting your Samsung Galaxy J5 could stem from several factors. First, try using only the original USB cable as some third-party cables are only meant for charging, not data transfer. Additionally, ensure USB Debugging is enabled: Go to Settings > About phone and tap Build number seven times to turn on Developer Options. Once enabled, go to Developer Options and activate USB Debugging. Lastly, switch the USB connection mode: connect your phone, pull down the notification bar, tap the USB notification, and select File Transfer (MTP) mode.
I faced the same problem with my Galaxy J5. Here’s what worked for me: I initially used a high-quality USB cable, as not all cables support data transfer. After connecting the phone to the PC, I unlocked my phone and pulled down the notification bar, selecting USB options and changing it from charging only to file transfer (MTP). This immediately made my PC recognize the device, resolving the issue swiftly.