Why can’t people hear me on facetime, but I can hear them?

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I’ve been encountering a frustrating issue with FaceTime, and no matter what I do, I can’t seem to resolve it. When I initiate or receive a FaceTime call, I can hear the other person perfectly fine, but they can’t hear me at all. It’s baffling because my microphone works perfectly in other apps and scenarios, so I wonder why this issue specifically occurs with FaceTime. This problem is quite inconvenient, especially when I’m trying to have important conversations. It’s really puzzling, and I’m looking for an explanation as to why people can’t hear me on FaceTime, but I can hear them without any issues.

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I had this issue a while back, and it turned out to be a system glitch. My solution involved resetting all settings on my iPhone. Here’s how you can do it:
1. Go to Settings > General > Reset.
2. Select ‘Reset All Settings’. Note that this doesn’t delete your data, but it will reset your customized settings to their defaults.
3. Confirm the reset.
4. Try making a FaceTime call again to see if the problem is fixed.

Keep in mind that any personalized settings like Wi-Fi passwords and wallpapers will be reset, so you’ll need to set those up again.

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This problem sounds like a software conflict to me. Here are a few steps to pinpoint and potentially resolve the conflict:
1. Close all open apps to ensure no apps interfere with FaceTime. Double-press the Home button (or swipe up from the bottom on devices without a Home button) and swipe away the apps.
2. Reset network settings by going to Settings > General > Reset > Reset Network Settings.
3. If you have any third-party apps that modify audio settings or enhance system sounds, try uninstalling them to see if that corrects the issue.
4. Sometimes using Bluetooth devices can cause conflicts. Disconnect any Bluetooth headsets or speakers and test FaceTime again using just the device’s built-in microphone and speaker.

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Consider checking if there’s a network-related issue causing the problem. FaceTime’s functionality heavily relies on a stable internet connection. Here’s what I suggest:
1. Verify your Wi-Fi or cellular data connection for stability and strength.
2. Restart your router if you’re on Wi-Fi and see if that improves your connection.
3. Try switching between Wi-Fi and mobile data to see if either connection resolves the issue.
4. Conduct a speed test to ensure you’re getting adequate upload speed, as low speeds can affect sound transmission.

Occasionally, FaceTime audio issues happen because of a poor network, even though video might be clear. Ensuring a solid connection could solve the audio issue.

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  1. Check your microphone settings: On your iPhone, go to Settings > Privacy > Microphone and ensure that FaceTime has permission to use the microphone.
  2. Restart your device: Sometimes a simple restart can resolve many issues, so power off your device, wait a few seconds, and turn it back on.
  3. Inspect the microphone: Make sure there is no obstruction, dirt, or lint covering your microphone. You can use a small brush or a clean, dry toothbrush to gently clean it if necessary.
  4. Update your software: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for any available updates.
  5. Test the microphone in other apps: Open other apps like Voice Memos or any app that uses the microphone to verify if the microphone works properly. This can help isolate the issue to FaceTime.
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I faced a similar issue not too long ago. The problem in my case was with the FaceTime app itself. Reinstalling it did the trick for me. Here’s what I did:
1. Delete the FaceTime app from your device.
2. Visit the App Store and reinstall FaceTime.
3. Sign back into your Apple ID.
4. Make a test call to see if the issue is resolved.

If this doesn’t help, it might be worth checking if your device has any hardware issues. One easy way to check is by making a regular phone call on speakerphone and asking the other person if they can hear you. This can confirm if the microphone is functioning properly across other communication methods.

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From my experience working in tech support, it’s crucial to ensure no underlying hardware issues are present. Since it’s puzzling that your microphone works with other apps, there might still be a hardware-specific conflict with FaceTime. Here’s a detailed approach to diagnose this:
1. Conduct a soft reset by holding the Power button and either of the volume buttons until the power-off slider appears.
2. If the issue persists, try a hard reset. For iPhones with a Home button, press and hold the Home and Power button together until the Apple logo appears. For newer models, press Volume Up, then Volume Down, and finally, hold the Side button until the Apple logo appears.
3. Ensure FaceTime is the primary app using the microphone during a call. Swipe up to access Control Center and verify no other apps are running in the background.
4. If none of these steps work, consider backing up your device and performing a factory reset. This can help identify if the issue is hardware-related or arose from deeper software corruption.

For persistent issues, reaching out to Apple Support or visiting an Apple Store might save a lot of time and further frustration. They can run diagnostics to check for hardware failures specific to FaceTime usage, which may not be evident through casual observation.

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