Why is my Canon Pixma 7020 showing an error 1313 paper jam, but no paper is jammed?

I’ve got a similar printer, and I had to deal with this exact issue. Your printer might be clean, but the sensor could be the culprit here. 1. Use a can of compressed air to blow out any dust or debris from the paper path. Sometimes tiny particles can block the sensors. 2. Carefully clean the sensors. These are delicate, so use a soft lint-free cloth lightly dampened with rubbing alcohol. 3. After cleaning, test a few prints to see if the error persists. If it does, you might want to check for firmware updates from Canon’s website, as sometimes these updates can fix such sensor errors.

I had this problem and it turned out the issue was with my printer’s rollers. Here’s how I handled it: 1. Inspect the rollers to ensure they are free of ink residue, dirt, or paper dust. Clean them gently with a damp cloth. 2. Sometimes the rollers lose their grip. What worked for me was running a few sheets of printer cleaning paper or a thick, fibrous paper through the printer to clean and slightly roughen them up. 3. Finally, realign the paper guides in the tray. If they’re too tight or too loose, they can sometimes cause the sensors to misread and throw an error.

I resolved this by recalibrating the printer’s internal systems. Here’s a detailed step-by-step: 1. First, ensure your printer is connected to a stable power supply. Unstable power can cause repeated error messages. Make sure all cables are securely connected. 2. Access the printer’s control panel and navigate to ‘Settings’ > ‘Maintenance’ > ‘Roller Cleaning.’ Run the roller cleaning cycle to ensure any minor jams or residual particles are cleared out. 3. Perform a ‘System Cleaning’ or ‘Deep Clean’ procedure from the printer settings. This targets both cleaning the print head and recalibrating the internal sensors. 4. Finally, remove the power cable for around 15 minutes after these cleaning processes. Then reconnect and test print again.

Your problem might not even be a paper issue but rather a mechanical or electronic glitch. Here’s how I fixed mine: 1. Open the printer’s front panel as if you were going to replace ink cartridges. 2. Look for anything unusual around the print head path. Sometimes, dried ink or dust can trigger sensors. 3. If everything looks clean, perform a hard reset. Turn off the printer, unplug it, wait for a full 10 minutes, and then plug it back in and power up. 4. If still no luck, call Canon’s tech support. There might be an underlying electronic glitch that requires professional repair.

For this recurring error, especially if you’ve checked all physical aspects, the solution might lie in software. 1. Firstly, uninstall and reinstall the printer drivers on your computer. Sometimes corrupted drivers can cause these types of issues. 2. Check Canon’s official website for any driver or firmware updates for the Pixma 7020. Install all available updates. 3. Reset the printer settings to factory defaults via the printer’s settings menu to ensure no incorrect configuration is affecting the functionality.

To resolve the Canon Pixma 7020 error 1313 when no paper is jammed, you should start by performing a thorough inspection and reset. 1. Begin by turning off the printer and unplugging it from the power source. This ensures that the printer resets fully and allows internal components to return to their default positions. 2. After unplugging, wait for about five minutes. This is crucial because it allows all capacitors within the printer to discharge completely, which could reset any misread sensors. 3. Next, open all access points, including the front and rear covers, and remove the paper tray. Inspect each area carefully with a flashlight, ensuring there are no tiny bits of paper or debris lodged in any part of the paper path. Pay special attention to rollers and inside corners where fragments may be hiding. 4. Plug the printer back in and power it up. Reinsert the paper tray ensuring it’s properly aligned.

I tackled this issue by focusing on mechanical and electrical components that might be misaligned or malfunctioning. 1. Open up the printer entirely as if performing maintenance. Remove paper trays, ink cartridges, and any detachable parts. Using a flashlight, scrutinize the inside for any small blockages or misaligned parts. 2. Slightly move the print head assembly manually. Sometimes, gentle movement can re-align any misaligned internal components. 3. Reassemble everything carefully, ensuring all parts fit snugly. Power the printer up and test. 4. If the error persists, consider checking if any mechanical parts like sensors or actuators might be worn out and possibly need replacing.