Why is my Epson ET2710 not scanning and not connecting to WiFi?

When the scanner on my Epson ET2710 wouldn’t work and the WiFi kept disconnecting, I took these steps:

• Firmware Upgrade: Upgrading the firmware through Epson’s support site ensured my device was up-to-date with no potential bugs hindering performance.
• Driver Reinstallation: I uninstalled the current printer driver from my PC and installed the latest version directly from the Epson website.
• Check Connectivity: Made sure the printer was in range of the router, as distance and physical obstructions can affect signal strength.

Usually, updating and verifying all tech-related components solve such issues.

I managed to resolve a similar issue with my Epson ET2710. First, I updated the printer’s firmware from the Epson website. Then, I reinstalled the printer drivers. This step ensured I had the latest software updates. Finally, I performed a factory reset on the printer. After the reset, I reconnected it to the WiFi network by following the manual’s instructions. The process was straightforward, and both scanning and WiFi connectivity were restored.

For someone experiencing this issue, it’s vital to first ensure basic connections are correct and then move on to more technical solutions. Here’s what I did that finally made a difference:

• Reboot Devices: Restart both the printer and the router. Sometimes, temporary glitches can resolve with a simple reboot.
• Update Printer Drivers: Go to the Epson website, download the latest drivers, and install them. This ensures compatibility issues are minimized.
• Check Network Settings: Use the printer’s control panel to check and update the WiFi connection settings. I made sure the password was correct and the printer was connected to the correct SSID.
• Factory Reset: As a last resort, I performed a factory reset on the printer. This step helped because it cleared any corrupted settings causing the problem.

My cousin suggested checking our printer’s IP address to ensure it matched the router’s network. I navigated to the printer’s settings and discovered that the IP address was mismatched. Here’s what I did:

1. Accessed the router’s admin page and noted the network’s IP range.
2. Manually set the printer’s IP within that range.
3. Ensured no other device on the network had the same IP.

This adjustment fixed the WiFi connection issue for me, making the printer accessible again.

Here’s what worked for me when my Epson ET2710 wasn’t scanning or connecting to WiFi:

1. Check for Interference: Electronic devices like microwaves and cordless phones can interfere with the WiFi signal. Keeping the printer away from such devices helped improve the connection.
2. WiFi Band: If your router supports dual bands, ensure that the printer is connecting to the 2.4 GHz band. This band generally supports better network connectivity for printers.
3. Printer Settings: I accessed the printer settings via the control panel and performed a network reset. Following that, I re-entered the WiFi credentials.
4. Router Reboot: Restart your router to refresh the network. Sometimes, minor networking errors can be resolved with a simple reboot.

Given my experience with the Epson ET2710, a combination of technical adjustments worked for me:

• Firmware Update: This is crucial as it directly affects printer performance, particularly with newer routers and computers.
• Network Configuration: Instead of relying on automatic settings, I assigned a static IP address within the router’s DHCP range. This approach provided a stable connection.
• Firewall Settings: I ensured that my computer’s firewall wasn’t blocking the printer’s communication.
• Reinstall Drivers: Completely uninstalling and then reinstalling the printer drivers ensured no software conflicts existed.

With my Epson ET2710, issues arose after a recent router upgrade, which changed the network configuration. Here’s how I addressed it:

1. Printer Connection Wizard: Ran the printer’s built-in connection wizard to ensure the correct WiFi credentials were used.
2. Router Settings: Logged into the router’s admin panel to prioritize the printer on the network, reducing disconnection issues.
3. Static IP Address: Assigned the printer a static IP to avoid conflicts with other network devices.
4. Scanner Reset: Contacted Epson support and learned to perform a scanner reset. This often resolves lagging or non-responsive scanning functions.

Implementing these changes restored both scanning and WiFi functionality.