What could be the reason I have problem with my Galaxy Buds+ case not charging properly?

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I’m encountering an issue with my Galaxy Buds+ case – it just isn’t charging as expected. When I plug in the case, the charging indicator sometimes flickers or doesn’t light up at all. I’ve tried different cables and adapters, but the problem persists. It’s frustrating because I rely on these earbuds daily, and without a properly functioning case, I can’t ensure they’re charged and ready to go when I need them. I’ve also checked for any visible debris in the charging port, but everything seems clear. Could there be something I’m missing or an underlying issue with the case itself?

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Your problem might indicate a hardware issue: – Hardware Fault: If the case has fallen, internal components could be damaged. – Battery Degradation: Batteries can degrade over time and not hold a charge. – Return or Warranty Claim: Contact Samsung for a replacement or repair if under warranty. These suggestions target potential issues, and trying them might help.

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There could be several reasons why your Galaxy Buds+ case isn’t charging: 1. Firmware Issues: Check for updates in the Galaxy Wearable app. 2. Environmental Factors: Charge at room temperature; extreme temperatures affect battery performance. 3. Deep Discharge: Leave the case plugged in for several hours if it hasn’t been charged for a while. 4. Contact Points: Clean the contacts with rubbing alcohol and a cotton swab. 5. Factory Reset: Reset your earbuds via the Galaxy Wearable app under ‘About Earbuds.’ These steps will help identify the issue.

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To address your issue with the Galaxy Buds+ case not charging properly, here are a few practical steps: 1. Check the Charging Cable and Adapter: Ensure everything is original since third-party accessories may cause issues. 2. Clean the Charging Contacts: Even if dust isn’t visible, use a soft cloth to clean the contacts inside the case and on the earbuds. 3. Inspect Case for Damage: Check for any cracks or deformities. 4. Reset the Buds: Put the earbuds in the case, hold the touchpads for 7 seconds until the case indicator flashes.

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I’ve encountered the same issue, and here’s what worked for me: – Firmware Update: Use the Galaxy Wearable app to check and update your firmware. – Leave them Charging Longer: Sometimes, the case needs an extended period to begin charging properly. – Reboot Your Phone: A simple phone reboot can fix connection or battery issues. – Consult Samsung Support: If nothing works, contact Samsung for hardware support.

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