RemotePC why does my remote computer keep graying out?
I have been experiencing an issue with RemotePC where my remote computer screen keeps graying out intermittently. This graying out makes it almost impossible to work efficiently, as I constantly lose visibility of the tasks I am performing on the remote machine. It’s frustrating because I have to disconnect and reconnect frequently to try and regain proper access to my screen. I am not sure if this is due to my internet connection, the settings on my RemotePC software, or something else entirely. I have tried troubleshooting on my own by checking my network stability and ensuring that both my local and remote systems are up to date, but the problem persists. This ongoing issue is becoming quite disruptive to my workflow, and I am unsure how to pinpoint the exact cause behind the graying out.
5 Answers
Your remote screen graying out might be due to an unstable internet connection. Remote desktop applications like RemotePC rely heavily on a steady connection to function properly. Ensure that your Wi-Fi isn’t clogged by unnecessary devices or applications that can diminish your bandwidth. If you continue to face the issue, try switching to a wired Ethernet connection which typically offers more stability and less interference compared to wireless connections. A simple speed test will give you insights into your upload and download speeds; if they’re not sufficient, consider upgrading your internet plan.
Another factor could be your system’s power settings. Both Windows and macOS have built-in power-saving features that sometimes reduce display performance to conserve energy. These settings might be causing your screen to gray out. Adjust the power settings to prioritize performance even during periods of inactivity. Look for settings like ‘Maximum Performance’ mode on your remote machine to prevent it from triggering power-saving modes while you’re connected remotely.
The issue could be related to the hardware and resource usage of your remote computer. High CPU or memory usage can cause performance issues in remote sessions. Monitor the system’s resource utilization and shut down any non-essential applications running in the background. Additionally, ensure that the operating system and RemotePC software are running the latest versions to rule out any software bugs or glitches that might be causing the screen to gray out.
Consider the possibility of a software bug within the RemotePC application. Simply uninstall the software completely from both your local and remote devices, and then reinstall it to ensure you have the latest version. This action can often resolve unexpected issues. Checking RemotePC’s support forums or contacting their customer support might also provide insights if this is a wider-spread issue among other users.
You may need to tweak your RemotePC settings or update some software. Start by adjusting the screen resolution and color settings on both your local and remote machines. Sometimes, a simple change can drastically improve performance. In addition, check that your remote computer’s display drivers are up-to-date, as outdated drivers can create display errors, including a graying screen. If updates are available, install them and restart the system to see if the issue persists.