Why is my data working but not calls on my iPhone?
Why is my data working but not calls on my iPhone?
I’m experiencing an issue with my iPhone where I can use cellular data without any problems, but I can’t make or receive calls. This situation is quite frustrating because I rely on my phone for both internet access and voice communications. I’ve noticed that texts and internet-based services like browsing and apps function as expected, but the phone calls just fail to connect. Sometimes, it doesn’t even ring when someone tries to call me, or it drops the call immediately. I’m not sure if this is a network issue, a problem with my phone settings, or something else entirely. Can someone help me understand why my data is working but not calls?
4 Answers
If you’re struggling with making calls while data works, check cellular settings to see if voice calling is enabled. Look into your Voice over LTE (VoLTE) settings as toggling this can sometimes resolve call issues. Your carrier account might also be suspended or restricted, so contacting your carrier’s support team can provide clarity and potential solutions.
I encountered this issue last month. Ensure that Call Forwarding is turned off under Settings > Phone > Call Forwarding. Outdated software can sometimes cause these issues, so make sure iOS is up to date. Additionally, ask your carrier to refresh your account settings or update the carrier profile on your phone. If there’s a possibility of physical damage to your antenna, visiting an Apple Store might be your best bet.
I faced a similar issue. Firstly, examine if your carrier plan includes voice calls and ensure your account isn’t restricted. Check for Do Not Disturb mode in Settings; if enabled, this will block calls. Visit the Phone app settings to ensure no contacts are blocked or notifications are muted. Sometimes, signing out and back into iCloud resolves syncing issues. If the problem persists, consider restoring your iPhone to factory settings after backing up your data.
First, ensure that Airplane Mode is turned off. Sometimes, it might have been accidentally enabled. Next, restart your iPhone; a simple reboot often resolves many connectivity issues. Check for any carrier settings update by going to Settings > General > About. If an update is available, install it. Additionally, resetting your network settings from Settings > General > Reset > Reset Network Settings can help fix the issue, though you’ll lose saved Wi-Fi passwords. Also, remove and reinsert the SIM card, and if possible, test with another SIM card to see if the problem persists. Ensure you’re running the latest iOS version by navigating to Settings > General > Software Update. Lastly, contact your carrier to check for any known network issues or outages.