Why are my Anker headphones not connecting to my Chromebook?
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I’ve been trying to pair my Anker headphones with my Chromebook, but for some reason, they just won’t connect. I’ve double-checked that Bluetooth is enabled on both devices, and my Chromebook is able to find other Bluetooth devices without any issues. However, when it comes to my Anker headphones, it either doesn’t recognize them at all or gets stuck during the pairing process. I’ve tried restarting both the headphones and the Chromebook, but it still doesn’t seem to work. This is incredibly frustrating because I rely on my headphones for both work and leisure, and I can’t figure out what’s going wrong. I’d appreciate any insights into what might be causing this problem.
5 Answers
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Facing this issue myself, resetting network settings helped. On your Chromebook, try these steps:
- Go to Settings.
- Scroll down and select ‘Advanced.’
- Click ‘Reset Settings,’ then ‘Reset Wi-Fi, mobile, and Bluetooth.’
This resets the Bluetooth connection. Also, check if your headphones’ firmware is up-to-date via Anker’s website or app, if available.
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Interference from other wireless devices could be an issue. Move away from other electronics to see if it helps. Double-checking headphones are in pairing mode is crucial – some require a specific sequence like pressing and holding buttons until a light flashes.
Try forgetting the Bluetooth connection on your Chromebook:
- Click the time at the bottom-right of the screen.
- Select Bluetooth, find your headphones on the list, and click on them.
- Click ‘Forget.’
Initiate the pairing mode again on your headphones and check if it resolves the issue. This method often sorts out many connectivity problems.
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There might be compatibility issues between your Anker headphones and Chromebook model. I suggest checking with both Anker and Google support for known issues or firmware updates. For deeper troubleshooting, enable Developer mode (note: it erases all data, so back up first):
- Enable developer mode.
- Access the Crosh shell (Ctrl+Alt+T).
- Enter
better_together_bluetooth_pairing
and follow on-screen instructions.
Developer mode allows advanced troubleshooting but be cautious about its impact on device security.
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Low battery can often cause connectivity issues. Ensure both your Anker headphones and Chromebook are charged. Additionally, disable any power-saving features on your Chromebook that might interfere with Bluetooth:
- Go to Settings.
- Navigate to ‘Device.’
- Click ‘Power’ and disable power-saving options related to Bluetooth.
Power-saving settings sometimes disrupt ongoing Bluetooth connections.
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First, ensure your Anker headphones aren’t already paired with another device nearby which can interfere with connections. Turn off Bluetooth on other gadgets if necessary. Restarting your Chromebook and the headphones might clear temporary issues. Try the following steps:
- Click on the time at the bottom-right corner of your Chromebook.
- Select ‘Bluetooth’ and ensure it’s on.
- Put your headphones in pairing mode (usually by holding down the power button until a light flashes).
- In your Chromebook Bluetooth settings, click ‘Add a device’ and wait for your headphones to appear.
- Select your headphones from the list. If prompted, use passwords like ‘0000’ or ‘1234.’
If these steps don’t work, check for Chromebook Bluetooth driver updates: Settings > About Chrome OS > Check for Updates. Consider factory resetting your headphones as per the manufacturer’s instructions before trying again.