How can I regain access if I forgot the parental control password on my Kindle Fire 7?

How can I regain access if I forgot the parental control password on my Kindle Fire 7?
I’ve been using my Kindle Fire 7 for quite some time now, mostly to keep my kids entertained with educational apps, games, and videos. To ensure they only access appropriate content, I set up parental controls with a password. Unfortunately, it seems I’ve forgotten the parental control password, and now I’m stuck. Without the password, I can’t change any of the restrictions or update the content they can access. It’s frustrating because I want to update their content and settings, but the password block has left me with very limited options and I don’t know how to proceed. How can I resolve this issue without losing any data or having to reset the entire device?
6 Answers

If you don’t want to reset your device, there’s another way to tackle this:
- Email Support: Compose an email to Amazon’s support team detailing the issue, including your device’s serial number and the problem with the forgotten password.
- Provide Proof of Ownership: Attach proof of purchase and ownership if necessary within the email.
- Wait for Instructions: Typically, Amazon’s support team responds within 24-48 hours with a bespoke solution, potentially offering steps akin to remotely resetting the parental control password or providing specific codes.
This approach capitalizes on Amazon’s responsive customer service, helping swiftly resolve the issue while exhibiting minimal disruption to your device’s functionality.

For those who have forgotten their parental control password on a Kindle Fire 7 and prefer a method that doesn’t involve a full factory reset, here’s a detailed approach:
- Sign in to Your Amazon Account: Using a computer or another device, log into your Amazon account.
- Visit ‘Manage Your Content and Devices’: Navigate to the ‘Devices’ tab, find your Kindle Fire 7, and click on it.
- Send a Lock Screen Password: From here, you can send a new lock screen password to your device that can help unlock the parental controls.
- Enter the New Password on Kindle Fire: Once the new password is set, return to your Kindle Fire 7 and use the newly set password to unlock the parental controls.
This method ensures no loss of data while providing a secure way to regain control.

An alternative solution to the typical reset methods involves diving into the Kindle Fire’s backup data, which might help you recover the parental control settings without losing important content:
- Sync Your Device: Before attempting the reset, make sure to sync your Kindle Fire with your Amazon account to back up any important data.
- Factory Reset Approach: If all else fails, and as a last resort, perform a factory reset through the ‘Device Options’ menu.
- Restore Your Data: After resetting, upon setup, you can restore your data from the backup. This step re-fetches your apps, settings, and other data from Amazon’s cloud storage, sparing your downloaded content.
Using this method ensures that while the parental control settings are reset, your primary data remains intact.

If you forgot the parental control password on your Kindle Fire 7, you can reset it easily by following these steps:
- Open the Settings Menu: Go to the home screen of your Kindle Fire and tap on the gear icon to access the Settings menu.
- Select ‘Parental Controls’: Scroll down and find the ‘Parental Controls’ option and tap on it.
- Reset Your Password: Tap on ‘Reset your parental controls password.’ You will be asked to enter your Amazon account password to verify your identity.
- Set New Password: After verifying, you can set a new parental control password and confirm it by entering it again.
This method will allow you to change your password without losing any data on the device.

Here’s what worked for me when I faced a similar situation on my Kindle Fire 7:
- Contact Amazon Support: As soon as I realized I couldn’t remember the parental controls password, I reached out to Amazon customer support directly.
- Explain the Issue: I explained my situation in detail, specifying that I needed to reset the parental controls but wanted to avoid a factory reset.
- Verification Process: The customer service representative verified my identity and ownership of the device.
- Unlock Directions: They guided me through the steps to remove or reset the password from their end without erasing the device’s content.
Amazon support can be very helpful, especially if the other methods seem too technical or risky.

I’ve found a reliable way to regain access to the parental controls if you’ve forgotten the password on a Kindle Fire 7. Here’s what you should do:
- Go to the Settings: From the device’s home screen, swipe down from the top and tap the gear icon to enter the Settings.
- Select ‘Device Options’: Navigate through the settings and select ‘Device Options.’
- Tap on ‘Reset to Factory Defaults’: This will restore your device to its original settings, erasing everything including the parental control password.
- Follow Onscreen Instructions: You’ll need to verify the action by following on-screen instructions. This method will reset the device entirely, so make sure to back up any important data beforehand.