Why is my iPhone 11 not ringing when I receive calls?

I’ve noticed that my iPhone 11 doesn’t ring when I receive calls. This has been quite frustrating because I often miss important calls simply because the phone doesn’t alert me. I made sure that the ringer volume is set at a high level, and I’ve even checked to see if Do Not Disturb is turned off. Despite all this, my iPhone 11 remains silent when calls come in. I’ve also tried restarting the phone, but that didn’t seem to help either. Could there be some other settings or software issues that I might be overlooking? This problem is perplexing and has been a real inconvenience for me.
6 Answers

For those who want a comprehensive approach, consider these additional steps: 1. Silent Mode: Check the small switch on the side of your iPhone 11 and ensure it isn’t set to silent. 2. Reinstall iOS: Use iTunes on a computer to reinstall iOS without deleting data. Connect your iPhone 11 to your computer, open iTunes, and follow the on-screen instructions. 3. Check Third-Party Apps: Apps like spam filters may affect incoming calls. Disable or uninstall such apps. 4. Diagnostic Mode: Access the repair menu by holding down the power and volume up buttons. Look for logged errors or use third-party tools like Dr. Fone. 5. Network Provider: Issues within your network provider’s settings can cause this. Contacting them may reveal blocked services or network disruptions.

As someone who had the same issue, here’s what worked for me: 1. Clean the Speaker Grills: Dust and debris can accumulate in the speaker grills, causing muffling or complete loss of sound. Use a small, soft-bristled brush or a clean toothbrush to gently clean the area. 2. Inspect Bluetooth Settings: Sometimes, your iPhone might be connected to another Bluetooth device. Go to Settings > Bluetooth and ensure your device isn’t connected to another speaker or headset. Turn off Bluetooth to see if your phone starts ringing. 3. Check for Pending Software Updates: Pending updates can sometimes hamper the normal functioning of various features. Go to Settings > General > Software Update and install any pending updates. 4. Contact Apple Support: If all the steps fail, it might be a hardware issue. Schedule an appointment at an Apple Store or with an authorized service provider.

For a more detailed approach, follow these steps: 1. Update All Apps: An outdated app might cause conflicts. Open the App Store, tap on your profile picture, and update all apps. 2. Restore from Previous Backup: If the issue started recently, try restoring from a backup when your iPhone was working correctly. Use iCloud or iTunes to perform the restore. 3. Reset Network Settings: Incorrect network configuration may affect call functions. Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi passwords, cellular settings, and VPN configurations. 4. Examine Apple ID Settings: Ensure that your Apple ID settings are correctly configured. Sometimes issues within your account settings can contribute to such problems. Go to Settings > [Your Name] and double-check all settings.

First, ensure the ringer switch on the side of your iPhone 11 isn’t set to mute. This small toggle above the volume buttons can easily be pushed to the silent position. Then, double-check the volume settings by going to Settings > Sounds & Haptics. Slide the Ringer and Alerts volume bar to the right to increase the volume. Additionally, inspect Do Not Disturb settings by navigating to Settings > Do Not Disturb. Ensure that Do Not Disturb is off. Lastly, verify that Call Forwarding isn’t enabled by going to Settings > Phone > Call Forwarding. If it’s on, turn it off. This feature can sometimes direct calls to another number without ringing your phone. If those steps don’t work, consider resetting all settings by going to Settings > General > Reset > Reset All Settings. This won’t erase any data, but it will reset system settings to default.

Your iPhone 11 might not be ringing due to software glitches or a configuration issue. Let’s go over a more technical approach: 1. Restart Your iPhone: Press and hold the side button with either volume button until the power off slider appears. Drag the slider to turn off, wait 30 seconds, and then turn it back on by holding the side button until you see the Apple logo. 2. Update iOS: Sometimes, bugs in the software can cause the ringer issue. Ensure your software is up to date by going to Settings > General > Software Update. 3. Check for Default Ringtone: Occasionally, if the ringtone file is corrupted, it might cause this issue. Go to Settings > Sounds & Haptics > Ringtone and select a different ringtone to see if it solves the problem. 4. Check Usefulness of Accessibility Features: Go to Settings > Accessibility > Touch > Call Audio Routing, and ensure it’s set to Automatic. It might be helpful to backup your data using iCloud and then try restoring your iPhone to factory settings if the problem persists.

From personal experience, here are practical checks and balances: 1. Verify ‘Announce Calls’: Sometimes, the phone waits to announce a call through your AirPods. Go to Settings > Phone and check ‘Announce Calls.’ 2. Silent Mode via Ringer Switch: Ensure the ringer switch isn’t set to silent. 3. Dig into Accessibility Settings: Sometimes custom audio routes set in Accessibility can affect call rings. Go to Settings > Accessibility > Audio/Visual and check that everything is default. 4. Carrier Settings Update: Go to Settings > General > About and wait a few seconds. If a carrier settings update is available, you’ll see an option to update it. Accepting this update can solve call and network issues.