Why is my number keypad not working on laptop?

Question

80 viewsJanuary 12, 2025Laptop

Ederick

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I am facing an issue with the number keypad on my laptop – it’s not working at all. This problem came out of nowhere, and it’s really frustrating as I rely on the number pad for a lot of my tasks. I have tried pressing various keys and even checked the settings, but nothing seems to fix the issue. The number lock key (Num Lock) doesn’t seem to make any difference, and I’m not sure if there’s another setting I might be missing. Could it be a hardware issue, or is there something else I should be checking? I’ve also restarted my laptop several times, but that hasn’t helped either. The standard number keys above the QWERTY part of the keyboard work just fine, which makes this even more confusing. Why would just the number keypad stop working while everything else is functioning normally? Any insights into what might be causing this would be greatly appreciated.

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8 Answers

Tilghman · Answer 1 · 2025-01-16T14:07:51+00:00

I recommend plugging in an external keyboard as a diagnostic step. If the external number pad works correctly, it suggests a hardware fault within your laptop’s keyboard. In this scenario, consulting a professional technician or the laptop manufacturer would be prudent.

Shruti · Answer 2 · 2025-01-15T10:19:18+00:00

Resetting your BIOS settings might help. Reboot the laptop, access the BIOS setup by pressing keys like F2, F10, DEL, or ESC during startup, and reset the settings to default. Save changes and exit, then check if the keypad is operational.

Hermione · Answer 3 · 2025-01-14T14:45:07+00:00

Some software can interfere with the number pad’s functionality. Close all running applications to see if the problem persists. If the number pad starts working, methodically reopen each application to identify any potential software conflict.

Fleta · Answer 4 · 2025-01-14T06:46:21+00:00

Try a complete power cycle. Shut down your laptop, unplug it, and remove the battery for a few minutes. Press and hold the power button for about 15 seconds to discharge any residual power. Reconnect the battery, boot the laptop, and check the keypad.

Katrien · Answer 5 · 2025-01-14T00:28:16+00:00

Use the Windows keyboard troubleshooter. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Keyboard. Run this built-in utility and follow the instructions to automatically diagnose and resolve any keyboard issues.

Aladina · Answer 6 · 2025-01-13T13:13:10+00:00

Check your keyboard settings in the system configuration. Navigate to Control Panel > Ease of Access Center > Make the keyboard easier to use. Verify that ‘Turn on Mouse Keys’ is deactivated since this feature can force your number pad to control the mouse cursor instead.

Rosario · Answer 7 · 2025-01-13T08:50:43+00:00

Consider updating your keyboard drivers. Open Device Manager, locate ‘Keyboards,’ right-click on your keyboard device, and select ‘Update driver.’ Allow Windows to search automatically for driver updates. An outdated or corrupt driver might be the source of your issues.

Nakitta · Answer 8 · 2025-01-12T17:41:07+00:00

Ensure that the Num Lock is activated. On many laptops, the Num Lock button might not have an LED indicator, making it hard to spot if it’s on or off. Press the Num Lock key once and see if it rectifies the problem.