Why do my SeelSeries headphones sometimes stop sound then resume?
Why do my SeelSeries headphones sometimes stop sound then resume?
I have been experiencing an intermittent issue with my SeelSeries headphones where the sound occasionally stops and then resumes on its own. This problem disrupts my listening experience, whether I’m gaming, listening to music, or on a call. The sound cuts out randomly, and after a few seconds or minutes, it starts playing again without any apparent reason. I’ve checked the connections and ensured that the headphones are properly charged, but the issue persists. This recurring problem is becoming quite frustrating, and I’m not sure what’s causing it or how it can be resolved.
7 Answers
The environment you’re in might also play a part in the issue. Electromagnetic interference from nearby electronics can disrupt the transmission between your device and the headphones. To minimize this, try moving away from sources of strong electromagnetic fields, such as large speakers or refrigerators. Also, maintaining a clear line-of-sight between your headphones and device can stabilize the connection, reducing interruptions.
One possible reason for your SeelSeries headphones to suddenly stop and then resume sound could be due to interference from other wireless devices. Wireless headphones often operate on the same frequencies as other common household devices, such as Wi-Fi routers or even microwave ovens. When these devices are active, they might interfere with the headphone’s signal, causing brief interruptions. You can try switching off or moving away other wireless devices while using your headphones to see if the problem persists.
Bluetooth connection instability can lead to sound interruptions between your device and the SeelSeries headphones. Ensure they stay within an optimal range for a stable connection. A good practice is to re-pair your headphones by following these steps: Disconnect the headphones from your device’s Bluetooth list, turn off Bluetooth on your device, restart both the headphones and your device, reactivate Bluetooth, and re-pair them.
Outdated firmware might be causing your SeelSeries headphones to have intermittent sound issues. Firmware controls how hardware performs, and if it’s not up to date, it might not be compatible with newer software or devices. Updating your firmware can often solve these types of issues. Here’s how to do it:
1. Go to the SeelSeries official website.
2. Download the latest firmware for your specific headphone model.
3. Connect your headphones to your computer using a USB cable.
4. Follow the instructions provided with the firmware update.
Keeping your firmware updated can help resolve many performance issues.
Structural damage within the headphones can sometimes be the underlying issue. Components like wires or solder joints inside the ear cups might be loose or damaged, especially if the headphones have been dropped or extensively used. In this case, seeking help from a professional repair service or contacting SeelSeries support for a diagnosis and repair can be beneficial.
If you’re using the headphones with a PC, check your power settings. Sometimes, power management puts USB ports into low-power mode, briefly cutting off power to connected devices like your headphones. Here’s how to adjust these settings:
1. Open Device Manager.
2. Expand the ‘Universal Serial Bus controllers’ category.
3. Right-click each USB Root Hub and select ‘Properties.’
4. In the ‘Power Management’ tab, uncheck ‘Allow the computer to turn off this device to save power.’
5. Click ‘OK’ to apply the changes.
These steps keep USB ports fully powered, preventing interruptions.
Software conflicts can often result in audio issues with SeelSeries headphones. This might involve conflicts between your headphone software and other audio applications or drivers. To address this, ensure your audio drivers are up to date. If problems started occurring after installing new software, try uninstalling it. Updating or reinstalling audio drivers can help resolve any conflicts.