What could be causing my Nokia Lumia 1320 to display a blank screen?

Question

23 viewsNovember 21, 2024Phone

Aderes

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I recently encountered a frustrating issue with my Nokia Lumia 1320 where the screen suddenly went blank. It started out of nowhere, and now, no matter what I do, the display remains unresponsive. I tried pressing the power button, but the screen stays black. I know the device is still powered on because I can hear notifications, and it vibrates when I receive calls. I haven’t dropped it recently, so I’m not sure what could have caused this problem. I’ve searched online for solutions, but I haven’t found anything that works. This Nokia Lumia 1320 blank screen issue is really inconvenient, as I can’t use my phone at all. I’m worried I might lose important data stored on it. Can anyone help me understand what might be wrong with my device?

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7 Answers

Amin · Answer 1 · 2025-01-07T10:33:53+00:00

When my Lumia 1320 went blank, disconnecting and reconnecting the battery fixed it for me. Here’s how:
1. Remove the battery and wait for a few minutes.
2. Place the battery back in and power on the phone.
This simple trick brought my screen back to life, and no technical skills were needed.

Lovisa · Answer 2 · 2024-12-22T03:55:19+00:00

A similar blank screen issue happened with my Lumia 1320 due to lagging apps. A soft reset resolved it: Hold the Power button down until the phone vibrates (about 10 seconds). The device will restart, and when it did, my screen was working again. I didn’t lose any data using this method.

Ingvild · Answer 3 · 2024-12-21T03:53:42+00:00

I had the same problem with my Nokia Lumia 1320, and for me, it was a software bug that needed a hard reset. Here’s the quick fix: Press and hold the Volume Down button and the Power button simultaneously for about 10-15 seconds until the phone vibrates. After you let go, the phone should restart on its own, and your screen should be back to normal. Thankfully, I didn’t lose any data with this method.

Zackeus · Answer 4 · 2024-12-07T22:58:28+00:00

In my experience, the blank screen issue with my Nokia Lumia 1320 was due to a failing display assembly. Hardware wears out, and in my case, a visit to a local repair shop was necessary. The technician replaced the display assembly, and my phone was good as new. Though it was a bit pricey, restoring full functionality to my phone made it a worthwhile expense.

Surat · Answer 5 · 2024-11-30T22:21:29+00:00

My Lumia 1320 encountered a blank screen issue too. It turned out to be the display connector inside the phone that had become loose over time. If you’re comfortable opening up your device, the steps are:
1. Turn off the phone completely.
2. Remove the back cover and the battery using a small screwdriver.
3. Find the screen connector and press it gently to secure it.
4. Reassemble everything and power the phone back on.
If this feels too technical, it’s better to seek help from a repair professional.

Betty · Answer 6 · 2024-11-28T14:11:32+00:00

I’ve had to deal with the blank screen on my Nokia Lumia 1320, often caused by failed updates. What worked for me was using the Windows Device Recovery Tool:
1. Connect your Lumia to a computer.
2. Launch the Windows Device Recovery Tool, which will detect the phone.
3. Follow the on-screen instructions to reinstall the firmware.
This procedure rebooted my phone’s system without any data loss.

Petr · Answer 7 · 2024-11-26T02:05:45+00:00

On one occasion, my Lumia 1320’s blank screen was resolved simply by charging it overnight. The battery appeared to need an extended charging period to reset the device. I left it connected to the charger and checked the next day, and the screen was functional again. Sometimes, the simplest solutions are the most effective.