What should I do if I dropped my phone and now half the screen doesn’t work?
I recently experienced an unfortunate mishap where I accidentally dropped my phone. Upon picking it up, I noticed that half of the screen doesn’t respond to any touch inputs, and it displays strange, flickering lines. It’s quite alarming because I rely heavily on my phone for both personal and professional tasks. The unresponsive part of the screen makes it nearly impossible to read messages, access apps, or even dial numbers. It’s frustrating and I’m unsure what steps to take to address this issue. Has anyone faced a similar problem, and what are possible reasons for this kind of screen malfunction?
7 Answers
Your situation sounds familiar. In my case, the drop damaged the screen’s digitizer. What helped was visiting an authorized repair center. They inspected my phone and replaced the digitizer, and that solved the problem. Trying to repair it yourself could cause more damage unless you have experience with phone repairs.
One immediate action you can take is performing a hard reset, which can sometimes resolve screen issues triggered by a drop. To do this, press and hold the power button and the volume down button simultaneously until the device restarts. Release the buttons when the logo appears. If nothing changes, the drop might have caused internal damage, requiring professional repair.
I understand how frustrating this can be. First, check if your warranty or insurance covers accidental damage. If yes, you might get a repair or replacement at minimal cost. If not, you can look into out-of-warranty repairs or third-party repair shops, but make sure they are reputable to avoid further damage.
If half of your screen is unresponsive following a drop, it may have severe internal damage. Try booting in safe mode to see if it’s software-related. If not, get a certified technician to look at it. They can diagnose issues with the LCD, digitizer, or internal connectors. Sometimes, considering repair cost versus buying a new phone is wise, especially if it’s an old model.
Dropping my phone caused similar issues. Handling it myself could void any warranty, so here’s my advice: Contact your phone manufacturer’s support for guidance on repairs. Explore third-party repair options, but only choose well-reviewed services. If you had insurance at purchase, check if it covers accidental damage. These steps can help you manage the damage without risking more problems.
It sounds like either the LCD or the digitizer was damaged. Here’s what I did: Inspect the phone for visible damage by turning it off and removing any case or screen protector. Connect it to a computer and back up your data. Visit a local repair shop for a professional diagnosis. They can tell if it’s the LCD, digitizer, or connectors at fault and suggest the best repair options. Weigh the repair cost against the value of getting a new phone, especially if yours is older.
When my phone’s screen malfunctioned after a fall, a factory reset worked for me. It can clear up any software issues affecting the screen. Back up your data first. If this doesn’t work, you might need a repair shop to look at the hardware, possibly replacing the screen. I suggest using a certified service provider to ensure a quality fix.