What should I do if my iPad is disabled and it says ‘connect to iTunes’?

I faced an identical issue recently and managed to fix it by following these steps:

1. Connect to iTunes: First, connect your iPad to your computer where you have iTunes installed. This is important because iTunes will help you with restoring your device.
2. Recovery Mode: If iTunes doesn’t recognize your iPad immediately, you may need to force it into recovery mode. To do this, for newer models (iPad with Face ID), quickly press and release the Volume Up button, then the Volume Down button, and finally hold the Top button until you see the recovery mode screen. For older models with Home buttons, press and hold both the Home and the Top (or Side) buttons simultaneously.
3. Restore: Once your iPad is in recovery mode, iTunes should give you an option to Restore or Update. Choose Restore to reset your iPad to factory settings. This will erase all data and settings, so hopefully, you have everything backed up.
4. Set Up Again: After the restoration process is complete, you can set up your iPad as new or restore from a previous backup through iTunes or iCloud.

If your iPad is critical for your daily activities, here are detailed steps from my methodical attempt to solve this issue:

1. Check for Updates: Make sure both your computer’s operating system and iTunes are fully updated to avoid any software conflicts.
2. Backup and Sync: Regularly backup your iPad to prevent data loss. In my case, I was relieved that my iCloud backup included my essential data. Managing backups can be tedious, but it’s a lifesaver when unexpected issues arise.
3. DFU Mode: Devices that won’t sync might need Device Firmware Update (DFU) mode. This is a bit more advanced than regular recovery mode. For this, follow specific guides depending on your iPad model, which typically involves holding specific buttons for a set duration to prompt iTunes to recognize your device and offer the Restore option.
4. Post-Restoration Care: After setting up your iPad again, spend some time recalibrating your security settings. Use a passcode you’ll remember, and consider making a note of it in a secure place to avoid future lockouts.

I tried something a bit different based on experimenting and some luck:

• Apple Support: First, I contacted Apple Support directly using the support app on another device. I explained the situation, and the representative guided me through putting my iPad into recovery mode. Sometimes, real-time guidance from an expert can make all the difference.
• Professional Help: If you’re uncomfortable doing this on your own, consider visiting an Apple Store. Their Genius Bar appointments can provide hands-on assistance, often restoring your device and ensuring all data is preserved whenever possible.

I totally understand how alarming this situation can be. Here’s how I dealt with it:

• iTunes & Connection Issues: Ensure you have the latest version of iTunes on your computer. Connect your iPad using the original USB cable. If you encounter any connectivity issues, try different USB ports or cables, or even use another computer to rule out hardware problems.
• Update or Restore: Once connected, open iTunes, and if prompted, click ‘Update’ to fix potential firmware issues. If that doesn’t work, click ‘Restore’ to erase your device and start fresh. Restoring can be nerve-wracking if you’re worried about losing data, but it’s often the most effective way to regain access.

From my experience as a tech enthusiast, addressing a disabled iPad involves blending patience with proactive steps:

• Wait It Out: Sometimes, a successive number of failed attempts can momentarily disable the device. Before jumping to restoration, try waiting it out. After several minutes, you might get another chance to input the correct passcode.
• Use Another Device: If you have another Apple device, you can use it to verify your account through Apple’s two-factor authentication. Access your iCloud account, verify your credentials, and even locate your iPad through ‘Find My’. This can sometimes help in unlocking it remotely.
• Security Settings: For the future, adjust your security settings to include hints or recovery options. Regularly updating your passcode settings and understanding your options can prevent total lockouts.