What should I do if my Windows 10 update is stuck and won’t progress?

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Every time I try to update my Windows 10 system, the update seems to get stuck and won’t progress. I have tried restarting my computer multiple times, but the issue persists. It’s frustrating because I rely on my computer for work, and I worry that missing these critical updates could pose a security risk. The update screen either freezes or shows no progress even after many hours. I am not very tech-savvy, so I’m unsure how to diagnose or solve this problem. I would appreciate any guidance or steps that can help me understand why the update is stuck and how I can fix it without losing my important data.

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A longer approach involves multiple steps: Use Windows Update Troubleshooter by navigating to ‘Settings’ > ‘Update & Security’ > ‘Troubleshoot’, selecting ‘Windows Update’, and running the troubleshooter. For further diagnosis, open Command Prompt in admin mode, run sfc /scannow to repair system files, followed by DISM /Online /Cleanup-Image /RestoreHealth. These commands usually fix the underlying causes of update issues.

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Peripheral devices might cause issues: Disconnect all peripherals like printers and external drives, then reboot and attempt the update. This eliminates potential hardware conflicts that might be stalling the update process.

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Consider manually restarting the Windows Update service if you notice no progress: 1. Open the Start menu, type ‘services’, and press Enter. 2. Scroll to ‘Windows Update’, right-click it, and select ‘Stop’. 3. Navigate to C:\Windows\SoftwareDistribution and delete the folder’s contents. 4. Return to services, right-click ‘Windows Update’, and select ‘Start’. 5. Attempt to run the update again.

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For a detailed approach, address system configuration: 1. Restart and press F8 to access ‘Safe Mode with Networking’. 2. Run the update in Safe Mode. If it works, normal mode may have interfering processes or applications. 3. If it fails, consider rolling back to a previous Windows version via ‘Settings’ > ‘Update & Security’ > ‘Recovery’ > ‘Go back to the previous version’. A last resort would be a clean Windows installation after a careful backup.

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For those familiar with system settings, a clean boot might help: 1. Type ‘msconfig’ into the search bar and press Enter. 2. Select ‘Hide all Microsoft services’ under the ‘Services’ tab and disable others. 3. Disable startup items in ‘Task Manager’. 4. Restart and try updating. This isolates and identifies potential interfering background processes.

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For the tech-savvy, adjust Windows Update settings in Group Policy: 1. Use ‘Windows + R’ and type ‘gpedit.msc’. 2. Navigate to ‘Computer Configuration’ > ‘Administrative Templates’ > ‘Windows Components’ > ‘Windows Update’. 3. Modify ‘Configure Automatic Updates’ for a reset in update cache, which can sometimes prompt updates to resume.

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At times, third-party software disrupts updates. Temporarily disable antivirus and firewall: Turn off your antivirus software and navigate to ‘firewall.cpl’ via ‘Windows + R’, disable Windows Firewall, and then attempt the update. Remember to re-enable both security measures post-update.

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Investigate system logs for insight: Open Event Viewer by typing ‘eventvwr’ in the Start menu, navigate to ‘Windows Logs’ > ‘System’, and check for recent errors highlighted with yellow or red icons. Explore these errors online, or consult Microsoft Support if necessary.

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From an IT expert’s viewpoint, create a new user profile: 1. Go to ‘Settings’ > ‘Accounts’ > ‘Family & other users’. 2. Add a new user and log in with this profile to test the update process. Creating a fresh profile can help bypass any glitches obstructing updates within the existing one. If successful, you can transfer your files to this new account.

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Start by ensuring your internet connection is stable, as an unstable connection can disrupt the update process. Press Ctrl + Alt + Del to see if the update screen offers any options. If possible, use Task Manager to end non-responsive tasks. Alternatively, you can force a restart by holding the power button for ten seconds. Trying to update in Safe Mode might also resolve the issue.

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