What should I do if the eject button not working on my PS4?

What should I do if the eject button not working on my PS4?
I’ve been experiencing a frustrating issue with my PS4 lately – the eject button isn’t working. Whenever I press the button, nothing happens, and I’m unable to get the disc out of the console. It’s incredibly annoying, especially when I want to switch games or watch a movie. I’ve tried pressing it multiple times, but it still doesn’t respond. I’ve checked for any physical obstructions, but everything seems fine. The problem persists no matter what disc is inside. I really need a way to figure this out, as it’s impacting my overall gaming experience.
5 Answers

Here’s a detailed approach you can try for your eject button issue:
- Power Off the PS4: Completely turn off your PS4 and disconnect the power cord. Once it’s unplugged, press and hold the power button for about 7 seconds to discharge any remaining power.
- Inspect and Clean: Sometimes, the eject button can be sensitive to dust or debris. Carefully clean around the button with a fine brush or compressed air.
- Console Position: If your PS4 is standing vertically, try laying it flat horizontally, as the console’s position might affect its functionality.
- Sony Support: If you’ve exhausted these options, contacting Sony support is advisable since the issue may be due to an internal hardware problem that needs professional repair.

When I faced the eject button problem, these steps worked for me:
- Complete Firmware Reinstallation: Reinstall the firmware of your PS4, ensuring you back up important data first. This often resolves software-related issues.
- Insert/Eject Cycle: Slightly inserting another disc to activate the sensor while pressing the eject button may help release the stuck disc.
- Clean Console: Use a vacuum cleaner with a soft brush attachment to remove dust around the disc slot and button.

To troubleshoot the issue with your PS4 eject button, consider the following steps:
- Restart the PS4: A restart can resolve minor glitches.
- Manual Eject: Use a screwdriver to turn the manual eject screw on the PS4 and release the disc.
- Update System Software: Make sure your PS4 software is updated to the latest version.
- Check the Disc: Ensure the disc is inserted correctly with the label facing up.
- Clean the Button: Use compressed air to remove any dust around the button.
- Contact Support: If none of these steps work, it may be best to contact Sony support for further assistance.

The eject button issue on your PS4 could be due to several reasons. Here’s a succinct approach:
- Power Reset: Turn off the PS4 and unplug all cables for a few minutes to reset the system.
- Disable Internet: Disconnect the PS4 from the internet to rule out any software interferences and then try the eject button again.
- On-Screen Eject: You can also eject the disc via the system menu by selecting the game or media, pressing the options button, and choosing eject from the menu.

Here’s what I did that effectively solved my PS4 eject button problem:
- Emergency Power Reset: Hold the power button until the console beeps twice and turns off. This resets the system settings.
- Manual Eject: For older models, remove the top cover and access the manual eject screw. Carefully turn it with a screwdriver to release the disc.
- Controller-Based Eject: Navigate to the main menu, highlight the game or movie, press options, and select eject. This often works when the physical button fails.