Why am I experiencing ear speaker low sound when making calls?

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I recently noticed that the ear speaker on my phone has a very low sound when I make calls. Even when the volume is turned up all the way, I find it difficult to hear the person on the other end. It’s becoming increasingly frustrating, especially during important conversations. I’ve tried cleaning the speaker grill and checking the audio settings, but nothing seems to help. This issue doesn’t seem to affect speakerphone or media playback—those sound just fine. I’m worried that it might be a hardware issue or something more complex. I’m not sure what the next steps should be to diagnose or fix this problem. Any insights into why my ear speaker has low sound during calls would be helpful.

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5 Answers

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A less conventional approach involves adjusting hidden audio settings. If you’re comfortable with it, follow these steps:
1. Service Menu: Access the menu using a dialer code like ##3646633## on Android.
2. Adjust Settings: Go to the ‘Audio’ section, and you’ll find different modes such as ‘Normal Mode’ for call audio.
3. Increase Volume: Turn up the ‘Max Volume’ setting.
Tweaking these settings can sometimes bypass existing restrictions and improve ear speaker volume during calls.

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One solution that sometimes works is to reset your phone. Simply turn your phone off, wait for about a minute, and then turn it back on. This can clear minor software glitches that might be affecting the ear speaker.

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Based on my investigation, hardware issues can often deplete the ear speaker sound. Consider these steps:
Professional Inspection: Have a technician check for loose connections inside the phone. These can be tricky and impact sound quality.
Component Replacement: If your ear speaker is outdated, replacing it might be the solution.
Moisture Damage: Any contact with water can degrade internal components. In that case, a professional repair might be necessary.

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In my experience, restoring your phone to factory settings can resolve stubborn issues. Here’s what to do:
1. Back Up Data: Store your important data elsewhere before factory resetting.
2. Factory Reset: Navigate to the settings to reset your phone to its original state.
3. Restore Data: After the reset, restore your backed-up data.
This can eliminate persistent software problems affecting the ear speaker.

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I’ve dealt with this annoying low sound situation before. Here are steps I followed to fix it:

  1. Clean the Ear Speaker: Dust can clog the ear speaker grill. Use a small, dry brush or a blast of compressed air to clean it carefully.
  2. Update Software: Sometimes updating your phone’s OS and apps can resolve such issues. Make sure everything is up to date.
  3. Safe Mode: Restart your phone in safe mode to check if a third-party app is causing interference. If the problem disappears, an app is the culprit.
  4. Audio Settings: Double-check that the volume isn’t reduced during calls. Increase the volume using the side buttons when in a call.
  5. Disconnect Bluetooth: Ensure your phone isn’t connected to another audio device, as this can divert sound away from the ear speaker.
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