Why am I having text message issues receiving after update 18?

Question

15 viewsJuly 3, 2024Phone

Zef

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Ever since I updated my phone to the latest version, I’ve been experiencing issues with receiving text messages. It’s quite frustrating because I rely heavily on SMS for personal and professional communication. I’ve noticed that sometimes I don’t get messages at all, and other times they come through much later than expected. This issue has also occurred with messages that contain multimedia, like pictures and videos. I haven’t changed any other settings on my phone, and my network connection seems to be working fine otherwise. I’m wondering if anyone else is facing similar problems or if there’s something specific about this update that might be causing these SMS issues. It’s really perplexing and inconvenient, and I’m keen to understand why this is happening.

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7 Answers

Wakefield · Answer 1 · 2024-12-18T03:36:34+00:00

I had a similar issue, where clearing the cache and data of my messaging app worked wonders. The recent update might have corrupted the app’s cache and data. You can clear them following these steps:
1. Go to Settings.
2. Tap on Apps & notifications.
3. Find your messaging app and select it.
4. Tap Storage & cache.
5. Clear Cache, and then Clear Storage/Data. Note that clearing data may erase your message history.

Kusum · Answer 2 · 2024-11-23T10:42:18+00:00

If the issue persists despite all other attempts, a factory reset might be the answer. Before doing this, back up all crucial data. Here’s how to perform a factory reset:
1. Go to Settings.
2. Tap on System.
3. Choose Reset options.
4. Select Erase all data (factory reset).
5. Follow the on-screen instructions to complete the process. This step should be your last resort.

Wright · Answer 3 · 2024-11-04T16:33:02+00:00

There’s a chance that the update introduced a bug affecting SMS functionality. Frequently, these get ironed out in subsequent patches. Check if there’s a patch or minor update available. If none is available yet, reporting the issue to your device manufacturer’s support team can fast-track a fix.

Lave · Answer 4 · 2024-10-25T13:05:18+00:00

Sometimes post-update issues are due to outdated or incorrect carrier settings. Contacting your carrier to push the latest network settings to your device can often solve the problem.

Vadim · Answer 5 · 2024-09-22T14:33:02+00:00

A plausible reason for the issue you’re facing could be the alteration of your phone’s network settings during the update. These changes might disrupt your phone’s communication with the carrier. You can rectify this by verifying and resetting your Access Point Name (APN) settings:
1. Navigate to Settings.
2. Select Network & Internet.
3. Tap Mobile Network.
4. Choose Access Point Names (APNs).
5. Verify and reset APN settings to default as necessary.

Pshay · Answer 6 · 2024-09-18T18:23:19+00:00

If notifications are being quirky post-update, this might be because the update tampered with the app’s permissions. I recommend checking if the messaging app still has permissions to access SMS:
1. Open Settings.
2. Navigate to Apps & notifications.
3. Select the messaging app.
4. Go to Permissions.
5. Ensure SMS permissions, among other necessary ones, are enabled.

Judge · Answer 7 · 2024-07-09T18:23:41+00:00

Sometimes, updates can lead to compatibility problems between your phone’s operating system and your text messaging app. To troubleshoot, first ensure that your messaging app is updated to the latest version. If the issue persists, consider switching to another SMS app to check if the compatibility problem is resolved.