Why are my earbuds not charging in the case?

Why are my earbuds not charging in the case?
Recently, I’ve been experiencing a frustrating issue with my wireless earbuds. Whenever I place them in the charging case, they don’t seem to charge. I have made sure the case itself is fully charged, but still, the earbuds remain unresponsive. It’s puzzling to me because I used them extensively for a while without any problems. I’ve tried adjusting them in the case, cleaning the connectors, and even resetting them, but nothing seems to work. It’s quite inconvenient, especially when I rely on them for hands-free calls and listening to music during my commutes. I’m starting to wonder if there’s something wrong with either the case or the earbuds themselves. It’s confusing and I’m at a loss for what might be causing this problem.
7 Answers

I’ve dealt with this before, and in my situation, the case’s battery had degraded and was unable to transfer enough charge to the earbuds. Contact the manufacturer to see if you can get a replacement charging case, especially if your product is still within the warranty period. A new case solved the problem for me entirely.

I had a similar issue recently, and it turned out my case’s battery wasn’t holding enough charge. Even if the case showed it had some power, it wasn’t sufficient to charge the earbuds. Try using a different charging cable and adapter for the case, ensuring it’s fully charged before checking if the earbuds charge properly.

If none of the above works, the issue might be with the charging circuit inside the case. Components inside can fail over time. Unfortunately, this isn’t a problem that is easy to diagnose or fix without professional help. I recommend reaching out to the manufacturer’s customer service. If your product is still under warranty, they might repair or replace it for you.

A reason for your earbuds not charging might be misalignment or wear-and-tear of the charging pins in the case. If the case has been dropped, the pins might not align correctly with the contacts on the earbuds. Carefully adjust the pins with a toothpick or small tool, but if you’re unsure, contact customer support to avoid causing damage.

This issue sounds quite familiar to me. I discovered that sometimes the charging connectors inside the case and on the earbuds gather dirt and dust which can prevent a proper connection. Try using a small, soft brush or compressed air to clean both the contacts on the earbuds and the case. Be gentle to avoid causing any damage, but thorough enough to clear any debris.

In some instances, when the earbud batteries are fully depleted, they need to sit in the charging case for a longer period before any indication of charging appears. Leave your earbuds in the case for at least half an hour and see if they begin to charge. Patience can often resolve the problem since deeply drained batteries can take time to respond.

The problem could be related to your earbuds’ firmware. Manufacturers release updates to fix bugs and improve performance. Connect your earbuds to the app provided by the manufacturer and check if there is any firmware update available. Updating to the latest firmware might solve the charging issue you’re facing.