Why are my headphones not working on PS5 but perfectly in PC?
I’m currently facing an issue where my headphones are working flawlessly on my PC, but when I try using them with my PS5, there is no sound at all. I find it puzzling because the same headphones don’t have any problems with audio output on my PC. I’ve tried different headphones with the PS5 as well, and the issue persists. It’s quite frustrating as I rely on these for an immersive gaming experience. I’ve checked the connections, ensured that everything is plugged in correctly, and even verified that the headphones are not muted. Despite all these checks, I’m still unable to resolve the problem. Is there something specific about the PS5 that could be causing this issue? It seems odd that the headphones would work perfectly on one device but fail on another. Any insights into why this is happening would be really helpful.
5 Answers
Your problem seems familiar, and it’s often linked to configuration issues. Here’s what you can do:
1. Confirm that your PS5 isn’t set to mute audio for connected headsets. This is a simple fix but often overlooked.
2. Verify the in-game audio settings. Some games have their independent audio settings that might override your console’s settings.
3. Use a different controller if possible to rule out hardware issues with your current one.
The issue you’re describing might be more technical. Here’s an approach that could help:
To start, try plugging your headphones directly into the DualSense controller and see if it’s recognized by the console. If not, the problem could stem from the DualSense itself. Something you might not have checked is the software settings.
1. Adjust Controller Audio Settings: Access the Sound menu in the PS5 settings and modify the microphone settings. Headphones often use the same channel for audio input and output.
2. Use a USB Adapter: If your headset has a USB connection option, try connecting it via a USB adapter instead of the 3.5mm audio jack. This sometimes bypasses the issue.
3. External DAC: An external Digital-to-Analog Converter (DAC) can help. These devices often provide a more stable audio output to your headphones.
By using these methods, you can potentially navigate around the common issues and get your headphones working properly with the PS5.
Fixing this issue involves several steps:
- Audio Jack Cleanliness: Ensure there’s no dust or debris in the PS5 controller’s audio jack. Even minor particles can disrupt the connection.
- PS System Settings Reset: Resetting all system settings to default can clear up any misconfigured settings that might have occurred.
- Headset Configuration: Confirm the compatibility of your headphones with the PS5. Certain headsets are specifically optimized for PCs and might require additional configuration for consoles.
The issue you’re experiencing is likely due to the differences in how the PS5 and PC handle audio devices. Here’s a comprehensive approach to solving this:
- Check Controller Settings: Ensure that your headphones are plugged into the PS5 controller correctly. Sometimes, the audio output might need to be manually switched to the controller.
- Audio Output Settings: Go to the ‘Settings’ menu on the PS5, navigate to ‘Sound’, then ‘Audio Output’. Check if the output device is set to your controller with headphones. Sometimes it defaults to something else, causing no sound to go to your headphones.
- Firmware Update: Make sure both your PS5 and the controller’s firmware are up to date. Outdated firmware can cause compatibility issues.
- Microphone Settings: On your PS5, go to ‘Settings’, then ‘Sound’, and adjust the microphone settings. Sometimes, the problem could be with the mic settings affecting the headphone output.
- Test on Other Devices: Even if your headphones work on a PC, it’s a good idea to test them on another device like a smartphone or another gaming console to ensure they function properly.
- Re-pair the Controller: Sometimes unpairing and then re-pairing the controller can resolve audio issues. Go to ‘Settings’ and remove the controller, then pair it again.
- PS5 Restart: Finally, restarting the PS5 can sometimes clear out any temporary bugs or issues causing the headphone malfunction.
By carefully checking these areas, you can often identify the exact cause of the problem and resolve it effectively.
I faced a similar issue, and here’s how I fixed it:
1. Firmware Updates: Ensuring that the PS5 and controller firmware are up-to-date, because outdated firmware can sometimes block new devices from working correctly.
2. Change Audio Device: If you have another audio device, like a different pair of headphones or speakers, test them first. This can indicate whether the problem is with the PS5 settings or your headphones.
3. HDMI Audio Settings: Sometimes the PS5 sends audio through HDMI. Go to settings and switch the sound output from HDMI to controller-headset.