Why does my Acer laptop won’t turn on, but the blue light is on?

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Why does my Acer laptop won’t turn on, but the blue light is on?

I’m having an issue with my Acer laptop where it simply won’t turn on, even though the blue light is clearly on. This is incredibly frustrating because the blue light indicates that the laptop is receiving power, but the screen remains blank and unresponsive. I’ve tried pressing the power button multiple times, but nothing seems to work. I haven’t made any recent changes to the laptop nor dropped it, so I’m perplexed as to why this is happening. The fan doesn’t seem to be making any noise either, which adds to my confusion. I rely heavily on this laptop for work and personal tasks, so any insight into what might be causing this issue would be greatly appreciated.

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7 Answers

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Once, the power supply unit (PSU) was the culprit:

  1. Check if the power adapter is providing the correct voltage by testing it with another compatible device.
  2. If your laptop has a removable battery, test the laptop with only the battery or only the power adapter.
  3. Replace the power adapter if it appears faulty.

A faulty power adapter can light up the blue indicator but fail to power the laptop properly.

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In my experience, this issue might be related to the display hardware:

  1. Connect your laptop to an external monitor using an HDMI or VGA cable. If the external monitor works, it indicates a problem with your laptop’s screen.
  2. Inspect the hinges and screen area for any signs of physical damage. A loose screen cable can often cause this issue.
  3. Boot in Safe Mode by pressing F8 or Shift + F8 while starting the laptop. Check if the display comes up.

If these steps don’t help, it might be necessary to consult a technician.

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On a different occasion, a software malfunction was to blame. Here’s a possible fix:

  1. Hold down the power button for 15 seconds to ensure the laptop is off.
  2. Remove all connected peripherals.
  3. Turn on the laptop and repeatedly press the F8 key to access Advanced Boot Options.
  4. Select ‘Repair Your Computer’ and navigate through System Recovery Options.
  5. Choose ‘Startup Repair’ to fix any boot issues.

This approach might resolve less serious software-related problems.

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I had a similar problem, which turned out to be related to the RAM. Here’s what you can do:

  1. Unplug the power adapter and remove the battery.
  2. Open the back panel to access the RAM.
  3. Remove and then reseat the RAM sticks firmly in their slots.
  4. Replace the battery, reconnect the power adapter, and turn on the laptop.

Reseating the RAM resolved my issue because it wasn’t properly seated and was preventing the laptop from booting.

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In another instance, I found out that updating the BIOS might help solve this problem:

  1. Visit the official Acer support website from another computer.
  2. Download the latest BIOS update for your laptop model.
  3. Create a bootable USB drive with the BIOS files.
  4. Insert the USB drive into your Acer laptop and access BIOS by pressing F2 repeatedly during startup.
  5. Follow the on-screen instructions to update the BIOS.

A BIOS update can resolve various boot issues, but handle it carefully to avoid causing more problems.

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A friend of mine fixed a similar issue that was due to the CMOS battery:

  1. Disconnect the main battery and the power adapter from the laptop.
  2. Open the back cover and locate the CMOS battery (a small, silver coin battery).
  3. Remove the CMOS battery carefully and press the power button for 30 seconds to drain residual power.
  4. Reinsert or replace the CMOS battery, close the back cover, reconnect the main battery and power adapter.

Resetting the CMOS battery can fix BIOS-related issues causing boot problems.

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First, I recommend performing a hard reset on your Acer laptop. Follow these steps:

  1. Shut down the laptop completely.
  2. Disconnect all external devices like USB drives and printers.
  3. Remove the power adapter and the battery.
  4. Press and hold the power button for 30 seconds.
  5. Reinsert the battery and reconnect the power adapter.
  6. Try turning on the laptop again.

This method helps discharge any residual power, which can sometimes fix the issue.

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