Why does my Harman Kardon Go + Play give power but won’t charge?
I recently encountered an issue with my Harman Kardon Go + Play speaker. It powers on just fine, but for some reason, it won’t charge. I’ve tried using different power outlets and even multiple charging cables to see if that was the problem. The battery indicator just stays at the same level, and there are no signs of it taking a charge. This is extremely frustrating because I rely on the device for portable use, and without a working battery, its mobility is completely compromised.
I’ve been meticulous about ensuring the connections are secured properly, and I haven’t exposed the device to any unusual conditions that might damage it. Given that the speaker itself powers on, I’m certain it isn’t entirely dead. However, the charging issue persists, and I can’t seem to find any visible damage or evident reason for this malfunction. I would like to understand if others have faced this problem, and what might be the underlying cause behind my Harman Kardon Go + Play giving power but refusing to charge.
6 Answers
I’ve gone through a similar problem with my Harman Kardon Go + Play. It’s pretty disheartening when your device refuses to charge. Here’s what I discovered during my troubleshooting:
A faulty battery can cause this. Over time, batteries lose their capacity to hold a charge, even if the device powers on. I took my speaker to a certified repair service, and they confirmed that the battery needed to be replaced. After the battery replacement, my charging problems were completely resolved. If your device is out of warranty, you might need to get the battery replaced at a local repair shop.
When my Harman Kardon speaker wouldn’t charge, I initially thought it was a simple issue with the charging cable. But after trying different cables and adapters, it still refused to charge. Here’s what I eventually found out:
- Firmware Update: There’s a possibility that the firmware is outdated. Connect the speaker to your computer and check if there are any firmware updates available on the Harman Kardon website. Sometimes, the update can fix the charging issues.
- Internal Circuit Damage: Unfortunately, another common reason could be internal circuit damage. This is something you can’t easily fix on your own. You’ll need to get it checked by Harman Kardon’s support team or a professional repair service.
Updating the firmware worked for me, preventing the need for an expensive repair.
In my experience, the reason behind my Harman Kardon Go + Play not charging turned out to be related to the charging cable. Here’s how I identified and addressed the issue:
First, I closely examined the charging cable for any signs of wear and tear. Even a minor cut or fray can affect its functionality. Once I found a small nick in my cable, I replaced it with a new one directly from Harman Kardon, ensuring it was fully compatible.
Additionally, I tried charging the speaker across different power outlets in my home to rule out an issue with the power source. Confirming these simple steps saved me from assuming there was a larger problem with the speaker itself.
A common but less thought-of issue could be software-related. My Harman Kardon Go + Play experienced similar issues, and here’s how I addressed it through my phone:
- App Control: Sometimes, the Harman Kardon app can provide insights into what might be wrong. Re-sync your device with the app and check for any error messages.
- Bluetooth Settings: Clear the Bluetooth settings by forgetting the device and re-pairing it. Occasionally, software quirks can prevent the device from charging properly, and this can reset any minor software issues affecting the device.
Addressing these through the app fixed my charging problem without any hardware intervention needed.
Initially, I dealt with this issue by visiting multiple forums and consulting with audio experts. If your Harman Kardon Go + Play gives power but won’t charge, the problem might reside in the battery connector. Here’s a detailed approach I followed:
- Open the Device: Carefully open the speaker using appropriate tools. Be cautious not to damage the casing.
- Inspect Battery Connections: Check the battery connections for any loose wires or corrosion. If you find any disconnected wires, reconnect them securely.
- Check for Corrosion: Clean any corrosion with isopropyl alcohol and a soft-bristled brush.
Reconnecting a loose wire resolved my speaker’s charging issue. However, I recommend this only if you are comfortable with electronic repairs.
I’ve experienced a similar issue with my Harman Kardon Go + Play. Here’s what worked for me:
- Inspect the Charging Port: Check if there’s any debris or dirt in the charging port. Use a small, soft brush to gently clean it out. Sometimes, dust can prevent proper contact.
- Use the Original Charger: Make sure you are using the original charger that came with the speaker. Third-party chargers may not provide the correct voltage or current.
- Reset the Device: Perform a reset. You can usually do this by pressing and holding the power button for about 10 seconds until the device turns off and then back on.
Ensuring that the charger you use is compatible and the charging port is clean often resolves the issue.