Why does my phone OPPO A77s turn off but the indicator shows battery 60%
I’ve been facing an ongoing issue with my OPPO A77s. Despite the battery indicator showing 60% remaining, my phone unexpectedly powers down without any warning. This problem is incredibly frustrating as it disrupts my daily activities, and I can’t rely on my phone to stay on even when the battery level appears sufficient. I’ve tried checking different settings and ensuring there are no rogue apps draining the battery, but the issue persists. The shutdowns happen randomly and don’t seem to be related to any specific app usage or activity. I can’t figure out why my phone is behaving this way, and it’s becoming a significant inconvenience.
8 Answers
My OPPO A77s also had a similar issue, and it was due to a corrupted firmware. I performed a factory reset to resolve it. Here’s how you can do it:
1. Back up all important data.
2. Go to “Settings.”
3. Select “Additional Settings.”
4. Tap “Backup & Reset.”
5. Choose “Factory Data Reset.”
Make sure you have a backup since this will erase all data on your phone.
I experienced a similar problem with my device, and it turned out to be due to a system software glitch. Performing a system update helped resolve the unexpected shutdowns. Here are a few steps you could try:
1. Go to “Settings.”
2. Scroll down and tap “Software Updates.”
3. Download and install any available updates.
4. Restart your phone to apply the changes.
A common reason might be that the battery calibration is off. To recalibrate the battery, you could try fully discharging the battery until the phone powers off, then charging it to 100% without turning it on. Repeat this process once or twice. This can help reset the battery indicator to reflect the actual battery percentage.
Sometimes, rogue apps or malware can cause unexpected shutdowns. Make sure to run a virus scan and check for any unusual apps or behaviors. You can use the following steps:
1. Download and install a reputable antivirus app from the Google Play Store.
2. Run a full scan to detect any potential threats.
3. Uninstall any identified malicious apps.
4. Monitor your phone to see if the issue persists.
Hardware issues, such as a damaged battery connector or motherboard problems, can cause unexpected shutdowns. I faced this issue with another device, and getting it checked at a service center helped diagnose the specific component causing the problem. Bringing your OPPO A77s to a professional technician might reveal if there’s an underlying hardware issue.
It sounds like your phone could be overheating, leading it to shut down for safety reasons. Overheating issues can arise from using the phone in a hot environment or running too many heavy applications simultaneously. Try limiting your usage of demanding apps and keep your phone in a cooler place to see if it helps with the shutdowns.
One possible reason for your OPPO A77s turning off despite having 60% battery could be a faulty battery. Sometimes, the battery may degrade faster than expected, causing your phone to shut down even though it appears to have sufficient charge. You might want to get the battery checked and possibly replaced by a professional to see if that resolves the issue.
Low-level firmware issues or bugs can sometimes cause these shutdowns, which aren’t usually fixed through regular updates. Flashing the phone’s firmware might help to resolve these. To do this:
1. Download the official firmware from OPPO’s website.
2. Transfer it to your phone.
3. Boot into recovery mode and follow the instructions to flash the firmware.
This process can be a bit complex, and it’s advisable to get assistance if you’re not comfortable doing it yourself.