Why does my PS4 won’t connect to WiFi but everything else does?
Why does my PS4 won’t connect to WiFi but everything else does?
I’ve been experiencing a frustrating issue with my PS4. For some reason, my PS4 won’t connect to WiFi, but all my other devices are working perfectly fine. My laptop, smartphone, and even my smart TV have no trouble connecting to the WiFi network, so I know the router isn’t the problem. Whenever I try to connect my PS4 to my home WiFi, it either fails to find the network or struggles to connect after entering the correct password. Sometimes it shows an error message indicating a connection timeout, or it simply doesn’t connect without any clear reason. I’ve tried restarting both my PS4 and the router multiple times, but nothing seems to fix the issue. The WiFi signal strength appears to be good, and I’ve double-checked all settings to make sure everything is as it should be. This issue started out of the blue, and I haven’t made any major changes to my network setup or PS4 settings recently. I just don’t understand why this is happening, and it’s becoming quite a hassle since I want to play online games and stream content on my PS4. I’ve read a few suggestions online but haven’t had much luck with those either. I’m looking for some insight into why my PS4 keeps having this WiFi connection problem while everything else connects without a hitch.
6 Answers
In my case, I tackled the issue methodically. First, updating the firmware of my PS4 and router ensured that both were up to date with the latest software. Next, resetting just the network settings on my PS4 rather than performing a full reset helped. I then moved the router to a more centralized location in my home to improve signal strength. Lastly, contacting my Internet Service Provider provided additional troubleshooting steps tailored specifically to my home network setup, ultimately resolving the connectivity issue.
I encountered the same issue and tried several steps before resolving it. First, I assigned a static IP address to my PS4 by going to Settings > Network > Set Up Internet Connection > Use WiFi > Custom and selecting Manual for IP Address Settings. I also made sure to connect to the 2.4 GHz band, as it was more stable than the 5 GHz band for my network. Adjusting the Quality of Service (QoS) settings on my router, I prioritized my PS4 to ensure it got sufficient bandwidth. Additionally, changing the WiFi channel on my router helped reduce interference from other networks. As a last resort, I factory reset both my PS4 and the router, which finally solved the problem.
To address the trouble of my PS4 not connecting to WiFi, I ensured that both my PS4 and router had their firmware updated. Instead of performing a full system reset, I opted to reset only the network settings on my PS4. Also, I repositioned the router to a more central location with minimal physical obstructions. Finally, if nothing else worked, I reached out to my Internet Service Provider for more tailored troubleshooting steps, which helped in resolving the issue.
When my PS4 wouldn’t connect to WiFi whereas other devices did, I cross-verified the network settings like SSID and passphrase to ensure no typos were causing the problem. I investigated if other electronic devices, such as a microwave or cordless phone, near my PS4 were causing interference. Additionally, performing a power cycle on my router by unplugging it for about 30 seconds before plugging it back in proved helpful. I reset the network settings on my PS4 by going to Settings > Network > Set Up Internet Connection and re-entering all network details. If all else failed, I attempted to connect my PS4 to another WiFi network to determine if the problem was specific to my home network.
Dealing with this frustrating issue, I found success by trying a few key steps. I used the WPS button on my router. By going to Settings > Network > Set Up Internet Connection on my PS4 and choosing the WPS button method, the connection was re-established. I also ran a network error check by navigating to Settings > Network > Test Internet Connection to diagnose any existing problems. Moreover, reducing electronic interference around my PS4 and router by moving other wireless devices away helped strengthen the connection.
When I faced this problem with my PS4, I followed a few steps, and it finally connected. First, I checked if I had the correct WiFi password. Sometimes, entering it incorrectly can cause issues. Next, I switched the DNS settings by navigating to Settings > Network > Set Up Internet Connection > Use WiFi > Custom, and changing to Manual for DNS. I used 8.8.8.8 for Primary DNS and 8.8.4.4 for Secondary DNS. Additionally, I moved my PS4 closer to the router to avoid any physical interference. Finally, I restored the network settings to their default by going to Settings > Initialization > Restore Default Settings and then reconfigured the network settings. These actions helped in reestablishing a stable connection.