Why has my Bose NC 700 HP stopped connecting to my Mac?
I’ve been experiencing an issue where my Bose NC 700 headphones have suddenly stopped connecting to my Mac. They were working fine previously, and I haven’t changed any settings or updated my devices recently. When I try to connect them via Bluetooth, my Mac simply doesn’t recognize the headphones, or it shows an error message stating that the connection failed. I’ve tried disconnecting and reconnecting the devices, and even resetting the Bluetooth settings on my Mac, but nothing seems to work. This is really frustrating because these headphones are essential for my daily use, and I rely on them for both work and leisure. I’m not sure why this problem has started happening, and it’s challenging to figure out the next steps without a proper understanding of the issue.
5 Answers
Bluetooth interference can cause connection problems. Here’s a way to minimize it:
1. Disconnect any other Bluetooth devices that might be connected to your Mac.
2. Make sure no large metal objects or Wi-Fi routers are near your workspace, as they can interfere with Bluetooth signals.
3. Attempt to reconnect your Bose NC 700 headphones afterward.
Sometimes the easiest solution is the most effective. In this case, resetting your Bose NC 700 headphones might resolve the issue. Here’s how to do it:
1. Fully turn off your headphones.
2. Connect the charging cable to your headphones and a power source.
3. Hold the Power/Bluetooth button for 10 seconds until you hear ‘Bluetooth device list cleared’.
4. On your Mac, go to System Preferences > Bluetooth. Right-click on Bose NC 700 and select ‘Remove’.
5. Restart your Mac and try pairing the headphones again. This method often resolves connection issues.
It’s possible that your Mac’s Bluetooth module needs resetting. This often fixes connectivity issues between devices. Follow these steps:
1. Power off your Bose NC 700 headphones.
2. While holding down the Shift + Option keys, click on the Bluetooth icon in your Mac’s menu bar.
3. Select ‘Reset the Bluetooth module’.
4. Restart your Mac.
5. After macOS has restarted, try reconnecting your Bose headphones.
You should ensure your Mac’s Bluetooth and firmware are up-to-date. Here’s how:
1. Click the Apple Menu and choose ‘System Preferences’.
2. Select ‘Software Update’ and let your Mac check for updates.
3. Install any available updates to keep your Mac current.
4. Visit the Bose website for any firmware updates for your NC 700 headphones and follow the provided instructions to update the firmware.