Why is it giving me a system error. Contact Xbox Customer Support. E68?
I’m really frustrated with my Xbox 360 because every time I try to turn it on, it shows a system error with the code E68. The message tells me to contact Xbox Customer Support, but I have no idea what the issue could be or how to even start fixing it. It seems like everything I do just leads me back to the same error. I haven’t had any problems with my Xbox until now, and I haven’t made any recent changes that could have triggered this. I’m feeling stuck and need to understand why my system keeps giving me this error and what steps I should take before reaching out to support.
4 Answers
I remember dealing with the E68 error code a while back. Initially, I unplugged the power supply and waited for a few minutes before plugging it back in to ensure there were no power issues. Then, I removed the hard drive by turning off the console and gently pulling it out. I cleaned its connectors with a soft cloth and reinserted it properly. Sometimes, this error can be linked to hard drive issues. Turning on the console without the hard drive attached helped me confirm this in my case. Also, I cleared the system cache by going to System Settings, selecting Storage, and pressing Y. These basic troubleshooting steps can often resolve the issue without needing to contact customer support, but if they don’t, definitely reach out to them for more advanced help.
I had a similar problem with my Xbox 360 not too long ago. What I did first was to make sure the power supply was connected properly to both the console and the wall outlet. This often solves the problem if the power supply is the issue. Next, I turned off the console and removed the hard drive to see if that was the problem. After taking out the hard drive, I cleaned the connections and put it back in securely. If the console works without the hard drive, it’s a sign that the hard drive might be defective. Clearing the system cache also helps sometimes. Just go to System Settings, select Storage, press Y, and clear the system cache. If the problem still persists, it’s best to contact Xbox Customer Support so they can guide you further.
I’d strongly recommend checking your Xbox 360’s power supply first. A malfunctioning power supply is a common cause of the E68 error. Disconnect all cables and then reconnect them to make sure everything is in place. Next, you should examine the hard drive. Turn off the Xbox, remove the hard drive, and power it on again. If the error doesn’t appear, your hard drive may be the culprit. Reconnect it securely and see if that solves the issue. Clearing the system cache can also be beneficial. Navigate to System Settings, select Storage, and press Y to clear the cache. These steps usually help; however, if nothing works, reaching out to Xbox Customer Support is the next best thing to do.
Start by inspecting the power supply. Sometimes, the E68 error is caused by power issues. Unplug everything, wait for a few minutes, and then reconnect the power supply. The light on the power brick should be green if everything is okay. Next, turn off the console and check the hard drive connection. Remove the hard drive and reattach it securely, ensuring you hear a click. If the error persists, try turning on the Xbox without the hard drive to see if it boots successfully. Additionally, clearing the system cache can help. Go to System Settings, select Storage, highlight any storage device, and press Y to clear the cache. These steps should help identify the root cause of the issue before contacting customer support.