Why is my Android File Transfer for Mac not connecting to my device?

Why is my Android File Transfer for Mac not connecting to my device?
I recently encountered an issue with my Android File Transfer for Mac. Whenever I try to transfer files, I get an error message saying ‘Android File Transfer could not connect to device.’ This problem is incredibly frustrating because I used to transfer files without any issues. My Mac recognizes other devices, and my Android phone works perfectly with other computers. I’ve tried different USB cables and ports, restarting both my Mac and phone, and triple-checking my settings, but nothing seems to work. I rely on transferring files frequently for my work, so this hiccup is really slowing me down. I would appreciate any insights into why this is happening and if there is something fundamental I might be missing.
7 Answers

The key steps to tackle this issue might include testing the USB ports and ruling out hardware issues. Try all available USB ports on your Mac, and restart both the Mac and the Android device to refresh the system. Sometimes, switching to third-party transfer solutions like Commander One can offer more reliable connections than the default Android File Transfer application.

One method that worked for me involved using the Terminal on my Mac to reset the USB ports. Open Terminal and type ‘sudo killall -STOP -c usbd’ to stop any background processes that might be interfering. Another reliable approach is booting your Mac in Safe Mode by holding the Shift key during a restart to bypass any drivers causing conflicts. You should see ‘Safe Boot’ on the login screen.

Having faced this problem myself, I found that software conflicts can often be the culprit. Remove any other file transfer programs that might be running, such as Samsung Kies. These can block Android File Transfer from functioning correctly. Reinstalling Android File Transfer can also clear up any software glitches. Additionally, make sure your Mac has the necessary permissions to access USB connections by reviewing the settings under ‘System Preferences’ and ‘Security & Privacy’.

From my own troubleshooting, I learned that checking the compatibility of the USB cable is paramount. Some USB cables are designed solely for charging and don’t support file transfers. Switching cables might resolve the problem. Also, verify that the device is in ‘MTP’ mode and try a different transfer app like OpenMTP or HandShaker if the Android File Transfer app continuously fails.

Here’s what worked for me when I faced a similar issue. Sometimes, different iterations of macOS require different settings configurations. Make sure your Security & Privacy settings allow for USB-related permissions. Also, check Activity Monitor for any processes like ‘AndroidFileTransferAgent’ that might be running and force quit them. Ensuring your macOS is the latest version can also help make the connection seamless.

You might be dealing with a few different factors here. First, make sure USB debugging is enabled on your Android device. Simply go to ‘Settings’, choose ‘Developer Options’, and activate ‘USB Debugging’. Next, verify that your phone is set to ‘File Transfer’ or ‘MTP’ mode. Additionally, it’s important to use the original USB cable that came with your device, as aftermarket cables sometimes don’t support data transfer. Lastly, ensure both your Mac and Android software are up-to-date.

In my experience, resolving such connectivity issues involves restarting both devices. Completely power down your Mac and your Android phone, and then start them back up again. Also, disconnect any other peripherals connected to your Mac. Multiple USB devices can sometimes create conflicts. A quick cleaning of the USB ports on both your Mac and Android device can also make a difference, ensuring there’s no dust blocking the connections.