Why is my Asus Windows 10 touchpad not working?

Why is my Asus Windows 10 touchpad not working?
I’m experiencing a frustrating issue with my Asus laptop running Windows 10. For some reason, my touchpad has completely stopped responding. I’ve tried restarting the laptop several times, but it doesn’t seem to help. The cursor remains stuck, and I’m unable to perform any gestures or clicks using the touchpad. I haven’t made any recent changes to the settings or installed any new software that might have caused this. This issue is really impacting my productivity, as I rely heavily on the touchpad for navigation. Could this be a hardware problem, or is there something within the Windows 10 settings that might be causing the touchpad to malfunction? I’m looking for some insights into what might be going wrong with my Asus Windows 10 touchpad.
5 Answers

Hardware issues can also be a culprit if your Asus touchpad is not functioning correctly. Here’s how you can troubleshoot hardware problems:
- Check the touchpad for any visible signs of physical damage or dirt. Clean the touchpad gently with a soft, damp cloth.
- Connect an external mouse to see if it works. If the external mouse works fine, it could be a hardware issue with the touchpad itself.
- If you are comfortable with disassembling your laptop, check the internal connection. Sometimes, the touchpad connector might get loose. Ensure it’s properly connected to the motherboard.
If you detect a hardware issue, you may need to take your laptop to a professional technician for further diagnosis and repair.

Sometimes, the issue with your Asus Windows 10 touchpad not working might be due to improper BIOS settings. Resetting BIOS settings could help restore touchpad functionality. To reset the BIOS to default settings:
- Restart your laptop and press F2 (or the corresponding key for your model) during the boot process to enter the BIOS.
- Find the option to reset to default settings, usually labeled ‘Load Default Settings’ or ‘Load Setup Defaults.’
- Save your changes and exit the BIOS. Your laptop will restart.
Check if your touchpad works after resetting the BIOS to default settings. This action can help if the touchpad settings were misconfigured at a deeper level.

A severe problem with your touchpad could be because it’s accidentally disabled. Let me walk you through the steps to check if your touchpad is disabled:
- Press the Windows key + I to open Settings.
- Navigate to ‘Devices’ and then select ‘Touchpad’ on the left-hand side.
- Ensure the touchpad toggle is turned on. If it’s off, switch it on.
Additionally, some Asus laptops have a function key (usually it’s F9 or has a touchpad icon) that can disable/enable the touchpad. Check if you’ve inadvertently pressed this while typing.

If your Asus Windows 10 touchpad is not working, it might be due to outdated or corrupted drivers. Here’s what you can do to update your touchpad drivers:
- Open Device Manager by pressing the Windows key + X and selecting Device Manager.
- Find ‘Mice and other pointing devices’ in Device Manager and expand the list.
- Right-click on your touchpad device and select ‘Update driver.’
- Choose to search automatically for updated driver software. If Windows finds a new driver, it will install it for you. Follow any prompts to complete the installation.
- Restart your laptop to see if the touchpad works.
Frequently, this will resolve driver-related issues that may be causing your touchpad to fail.

It’s possible your touchpad issue is software-related and specific to the Windows 10 operating system. Performing an SFC (System File Checker) scan can help detect and repair corrupted system files:
- Type
cmd
in the Windows search bar, right-click on Command Prompt, and select ‘Run as administrator.’ - In the command prompt window, type
sfc /scannow
and press Enter. - Allow the scan process to run, which might take a while. Follow any instructions if corrupt files are detected and repaired.
- Restart your computer after the scan completes.
Running the SFC scan might correct any system file issues causing your touchpad to malfunction.