Why is my iPhone 6 dead after screen replacement (professional job)?

Question

27 viewsJune 4, 2024Phone

Jonathan

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I recently took my iPhone 6 to a professional for a screen replacement because the screen was cracked beyond use. After the screen was replaced, I noticed that my phone would not turn on at all. Before the replacement, despite the cracked screen, the phone was still functioning perfectly in terms of power and responsiveness. I was expecting it to be fully operational again once the screen was replaced, but to my surprise, it seems completely dead. I’ve tried all the basic troubleshooting steps like charging it, restarting it, and even doing a hard reset, but nothing has worked. This has left me wondering what could have possibly gone wrong during the replacement process. Is it something that the technician might have missed or mismanaged? It’s quite frustrating because I chose a professional service hoping for a secure and reliable fix. Now, I’m not only facing the inconvenience of a non-working phone but also the uncertainty of what steps to take next.

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7 Answers

Nikia · Answer 1 · 2024-12-12T01:57:10+00:00

It’s possible the power IC chip was damaged during the repair. This chip is essential for power distribution. It’s a complex fix that usually requires professional expertise. Seek out a repair shop experienced in board-level repairs to diagnose and potentially replace the power IC chip if necessary.

Bilducia · Answer 2 · 2024-11-29T04:29:45+00:00

Internal cables or connectors may have come loose during the screen replacement process. Inspect the display flex cables and check for any signs of loose or damaged connections. Re-seating these cables could resolve the issue of the phone not powering up.

Allegra · Answer 3 · 2024-11-26T23:58:05+00:00

An internal software issue might be at play. Here’s what you can do: 1. Connect your iPhone to a computer with iTunes. 2. Put your iPhone in Recovery Mode (hold Power and Home buttons until recovery screen appears). 3. Use iTunes to restore your iPhone. This reinstalls the iOS and could resolve software-related issues, though be aware that this process will erase all your data.

Terrence · Answer 4 · 2024-10-09T16:43:12+00:00

Electrostatic discharge (ESD) damage is another potential cause. ESD can harm internal components during repairs if proper precautions aren’t taken. Verify that ESD safety measures were in place during the repair: 1. Check if the workbench and tools used are ESD-safe. 2. Discuss ESD precautions with the technician to understand how your device was protected.

Armanda · Answer 5 · 2024-09-18T21:01:54+00:00

The screen replacement could have inadvertently damaged the logic board, which is very sensitive. Here are the steps you could take: 1. Consult another professional repair service for a second opinion. 2. Ask them to inspect the logic board for any visible damage. 3. Consider having the logic board repaired or replaced if needed.

Lael · Answer 6 · 2024-09-14T05:24:12+00:00

Check the battery connection inside your iPhone. Often during screen replacement, the battery connector may become slightly dislodged. Open the phone again, inspect the battery connection, and ensure it’s firmly in place. Also, verify that no other internal connectors are loose.

Josuan · Answer 7 · 2024-07-02T08:40:31+00:00

Sometimes, even a professional screen replacement can result in receiving a faulty or incompatible screen. This might be the issue with your iPhone 6. Contact the technician who performed the replacement and request a check-up to ensure the new screen is functioning correctly. If the screen is indeed defective, they should replace it again.