Why is my left speaker only working intermittently, producing a crackling noise with ANC?

Question

47 viewsJune 22, 2024Headphone

Sheldon

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I’m having an issue with my headphones where the left speaker only works intermittently. It also produces an annoying crackling noise, especially when the active noise cancellation (ANC) feature is turned on. This problem is quite frustrating as it disrupts my listening experience, and I’m unsure what could be causing it. I’ve tried basic troubleshooting like adjusting the cables and checking the connections, but the crackling sound persists. Sometimes, the left speaker works fine for a while, only to start acting up again. The sporadic nature of the problem makes it hard to pinpoint the exact cause.

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6 Answers

Prestyn · Answer 1 · 2024-11-24T18:14:35+00:00

In my experience, moisture or dirt inside the speaker housing can cause such problems. I safely opened the casing (after ensuring it wouldn’t void my warranty), used compressed air to clear out dust, and let the headphones dry completely. After reassembling, the problem was gone.

Kalen · Answer 2 · 2024-10-24T20:49:17+00:00

If nothing else works, the issue could be a hardware defect needing professional repair. Persistent crackling noises are often signs of failing components that you can’t fix at home. Contact the manufacturer for repair or replacement services. They can help you with the necessary adjustments.

Odwolfe · Answer 3 · 2024-08-14T11:59:27+00:00

For me, the problem was a loose internal connection. I reached out to the manufacturer’s customer support, who advised sending the headphones in for repair. Once they fixed the internal connection, the issue was resolved permanently.

Gamze · Answer 4 · 2024-08-07T19:29:58+00:00

Here’s what I did to solve a similar issue:
1. Inspect the headphone cable for any visible damage.
2. Clean the headphone jack and the port on your device; dirt or debris might be causing the problem.
3. Reset your headphones with the specific button combination provided in the user manual.
4. Test the headphones on a different device to rule out problems with the original device.
5. Check for and apply any available firmware updates that might address these issues.

Kern · Answer 5 · 2024-08-07T18:02:35+00:00

Check if there is any interference from nearby electronic devices. Sometimes devices like Wi-Fi routers can disrupt the sound quality of your headphones. Try moving away from such devices and see if the problem continues.

Nairobi · Answer 6 · 2024-06-25T21:57:24+00:00

The common cause might be the ANC feature itself. It creates sound waves to cancel out noise, and sometimes it malfunctions. Try these steps:
1. Turn off the ANC; if the crackling stops, recalibrate the ANC as per the manufacturer’s instructions.
2. Check if there’s a software update for the ANC feature and apply it.