Why is my microphone not working when making/receiving calls?
Why is my microphone not working when making/receiving calls?
Lately, I’ve been facing a frustrating issue with my phone where the microphone just stops working during calls. Whether I’m making or receiving a call, the person on the other end can’t hear anything I say. It’s strange because the microphone seems to work perfectly fine with other apps, like recording a voice memo or using voice commands. It makes me wonder if there’s something broken with my phone or if there’s a setting I might have missed. I have tried restarting my device, but the problem persists. This issue is starting to interfere with my ability to communicate, and I’m not sure what could be causing it.
4 Answers
Your microphone might not be working during calls if there’s an issue with a recently installed app. Some apps can interfere with the microphone or even take control of it.
- Restart in Safe Mode: Safe mode temporarily disables third-party apps. Restart your phone in safe mode and check if the issue persists. If the problem goes away, it is likely caused by a third-party app.
- Uninstall Suspicious Apps: Identify apps that were recently installed around the time the problem started, especially those that use the microphone. Try uninstalling these apps one by one to see if the microphone functionality returns.
One potential cause of the microphone not working when making or receiving calls is that the microphone or the corresponding port might be blocked. Here are a few steps to check and resolve this issue:
- Check for Obstructions: Ensure there is no lint, dust, or debris blocking the microphone hole. You can gently clean the microphone port with a small, soft brush or compressed air.
- Remove Case or Screen Protector: Sometimes, an ill-fitting phone case or screen protector can cover the microphone or affect its performance. Try removing these accessories to see if it helps.
- Check Microphone Settings: Ensure the microphone is enabled for calls. Go to the settings of your phone and verify that microphone access is granted for your calling app.
If none of the above methods work, there might be a hardware issue with the microphone itself:
1. Visit a Professional: It could be a damaged microphone, and seeking assistance from a professional technician might be necessary. They can assess the hardware and suggest repairs or replacements.
In summary, diagnosing and fixing microphone issues requires checking both software and hardware aspects of your phone. Try to isolate the problem by testing different scenarios and systematically eliminating potential causes.
Another factor to consider is the software compatibility and updates of your device. Your phone’s microphone issue could stem from outdated software or bugs within the OS. Here are ways to address this:
1. Check for Software Updates: Ensure your phone has the latest software updates installed. Go to Settings > Software Update and download any available updates.
2. Reset Network Settings: Sometimes, network-related settings can affect call functionality. Resetting the network settings can help. This is usually found under Settings > General Management > Reset > Reset Network Settings.
3. Factory Reset (Last Resort): If nothing else works, consider backing up your data and performing a factory reset. This will revert your phone to its original state, potentially fixing any software bugs causing the microphone issue.