Why is my Moto G dead battery no charging no response from the button?

Why is my Moto G dead battery no charging no response from the button?
I’ve been experiencing a really frustrating issue with my Moto G. It seems like the battery is completely dead, and when I plug it in, there’s absolutely no indication that it’s charging. The screen stays black, and there’s no response when I press the power button or any other buttons. I’ve tried using different chargers and cables to no avail. This situation leaves me stuck with a non-functional phone, and I’m not sure what might be causing this or what steps to take next. It’s really concerning because I rely on my phone for so much, and I can’t afford to be without it.
5 Answers

If your Moto G’s battery is dead and it’s not charging with no response from the button, it can be quite worrying. Here’s what helped me in a similar situation:
- Check for Software Issues: Sometimes a software glitch may cause charging issues. Connect the phone to your computer and see if it’s recognized.
- Check Battery Health: The battery itself might be bad. If possible, take the phone to a repair shop to check the battery health.
- Use Safe Mode: If the phone is stuck due to an app, booting into Safe Mode might help. This disables all third-party apps. Hold down the power button, and when the logo appears, press and hold Volume Down until the home screen loads.
- Leave it Plugged in Overnight: Occasionally, very depleted batteries need some time before they start charging again. Leave it plugged in for several hours or overnight.
Consider these steps to determine if they resolve your issue.

To troubleshoot why your Moto G dead battery is not charging and there’s no response from the button, try following these steps:
- Perform a Forced Restart: Press and hold the Power button for about 10-20 seconds. Sometimes, the device may just need a reboot to wake up from a completely drained state.
- Inspect the Charging Port: Make sure nothing is obstructing the charging port. Dust or debris might prevent proper contact between the charger and the phone.
- Try a Different Power Source: Plug your charger into a different outlet or USB port to rule out issues with the current power source.
- Use a Different Cable and Charger: Faulty cables or chargers can often be the culprit. Test with known working accessories.
These basic steps might help to identify or even resolve the issue.

Here’s my personal insight based on experience with multiple devices, when your Moto G’s battery is dead, not charging, and unresponsive:
- Hold Power and Volume Down: To check if it’s a bootloop issue, press and hold the power and volume down button together for 30 seconds. Sometimes the issue is not the battery but the device is stuck in a bootloop.
- Let it Charge Without Interruption: Give it an uninterrupted charge. Connect your device to a charger and leave it for at least an hour without trying to turn it on.
- Check for Liquid Damage: Ensure that your phone isn’t suffering from liquid damage. Moisture can corrode internal components. If suspected, leave the device in a warm, dry place for a few hours.
- Service Center Visit: As a last step, visit a service center. Sometimes, the problem could be due to internal hardware malfunctions which require professional diagnosis and repair.
These strategies tackle issues from a comprehensive approach, mixing simple and advanced fixes.

I understand the frustration when your Moto G is not charging, and there is no response from the buttons. Here’s a detailed analysis that helped me:
- Inspect for Physical Damage: Check for any visible damage to your device, charging port, or cable.
- Clean the Charging Port: Use a flashlight to look inside the charging port. Use a small, clean brush or compressed air to remove any debris.
- Soft Reset via Charger: Sometimes, plugging the phone into the charger while simultaneously pressing and holding the power and volume down buttons can reset the charging logic.
- Check for Firmware Update: Connect your phone to a computer, and if it’s recognized, update the firmware which might resolve underlying software bugs.
Addressing physical and software aspects in these ways might revive your phone.

Dealing with a dead Moto G that won’t charge or respond can be bewildering. Here’s what I recommend:
- Examine the Charger and Outlet: Confirm that both the charger and power outlet are functional. Try using them with another device, or use a different known-good charger.
- Try a Factory Reset: If there’s no physical damage, boot into recovery mode (hold power and volume down buttons), and perform a factory reset. Warning: This erases all data!
- Battery Recalibration: Sometimes the battery indicator gets out of sync. Plug the phone in, let it charge for 30 minutes, and then try a forced restart.
- Seek Professional Help: If none of the above works, taking the phone to a certified technician might be your best bet. They can check for deeper issues like motherboard failures.
These steps bring a range of potential fixes that address both hardware and software issues.