Why is OneNote not syncing from my iPhone to my PC?

Question

36 viewsJune 12, 2024Phone

Gracia

0 Comments

I’ve been experiencing an ongoing issue with OneNote where my notes won’t sync from my iPhone to my PC. It’s increasingly frustrating because I’m unable to access my updated notes across devices, which is crucial for my daily tasks. When I add or edit notes on my iPhone, they just don’t reflect on the PC version of OneNote. This lack of synchronization has led to several inconveniences, as I rely heavily on OneNote for keeping track of my work and personal projects. I’ve tried ensuring I’m logged into the same account on both devices and checking my internet connection, but nothing seems to resolve the sync issue.

0

5 Answers

Adderley · Answer 1 · 2024-10-30T00:34:24+00:00

You may need to reset your credentials on both devices. Occasionally, the login session can become stale and interfere with syncing. Follow these steps:

On your iPhone, go to OneNote, tap the three dots for more options, tap ‘Settings,’ then ‘Account,’ and choose to sign out. After signing out, sign back in.
On your PC, open OneNote, go to ‘File,’ then ‘Account,’ and sign out. Restart OneNote and sign back in.

Refreshing your credentials reestablishes the connection to your notebooks and can resolve syncing problems.

Ronny · Answer 2 · 2024-09-28T15:59:28+00:00

I found that large notebook sizes can also cause sync issues. OneNote has a limit on section sizes, and exceeding this can prevent notes from syncing. Here’s how you can manage this:

Split large sections into more manageable ones. Create new sections and move some notes into these. This helps reduce the overall size and facilitates better synchronization.

Additionally, review the size of images and files you’ve attached to your notes. Large media files can cause delays or syncing failures, so consider reducing their number or size.

Phylicia · Answer 3 · 2024-09-13T04:23:44+00:00

I’ve had the same issue before. Trying to manually initiate a sync in OneNote worked for me. Here’s what you need to do:

Open OneNote on your iPhone, go to the notebook that’s not syncing, tap the three dots (more options), and select ‘Sync Now.’
Then, open OneNote on your PC, select ‘File,’ then ‘Info,’ and under the ‘Settings’ dropdown, choose ‘Sync.’ You can sync all notebooks or just the troublesome one.

Manually triggering the sync can resolve any temporary automatic synchronization issues.

Thais · Answer 4 · 2024-07-31T03:36:23+00:00

The problem might be a corrupted cache. Clearing the cache on both devices could help:

On your iPhone, go to ‘Settings,’ ‘OneNote,’ and tap ‘Reset OneNote.’ Open OneNote afterward so it can rebuild its cache.
On your PC, close OneNote, then navigate to %appdata%\Microsoft\OneNote\. Find the folder corresponding to your OneNote version and delete the cache file. Restart OneNote.

Clearing the cache can resolve issues stemming from corrupted temporary files that interfere with syncing.

Hogan · Answer 5 · 2024-07-23T14:02:17+00:00

First, I’d recommend checking if your OneNote app is updated to the latest version on both your iPhone and PC. Outdated versions sometimes cause sync issues. Here’s how to ensure everything’s current:

On your iPhone, visit the App Store, tap your profile icon at the top right, and scroll down to see available updates. If OneNote appears, tap ‘Update.’
On your PC, open the Microsoft Store, click on the three dots in the top right, and select ‘Downloads and updates.’ Click ‘Get updates’ and update OneNote if it’s listed.

Ensuring your apps are up-to-date often fixes syncing problems since updates come with bug fixes and performance improvements.