Why is the Microphone not working on iPhone 7 for Phone Calling and Siri?

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I am experiencing an issue with my iPhone 7 where the microphone does not seem to work during phone calls and when I try to use Siri. When I make a call, the person on the other end cannot hear me at all, which is incredibly frustrating. Additionally, when I try to activate Siri, it does not register my voice commands. I’ve checked the volume settings and made sure that nothing is blocking the microphones, but the problem persists. This issue is affecting my daily communication and usability of my device. I just don’t understand why this is happening or what could be causing such a problem.

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5 Answers

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I recommend contacting Apple Support directly. They can perform remote diagnostics to identify if there’s a hardware problem requiring professional repair.

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When my iPhone 7’s microphone stopped responding during calls and Siri, I took the following actions:

  1. App Permissions: Verified microphone access for all relevant apps under Settings > Privacy > Microphone.
  2. Cleaning: Gently used compressed air to clean the microphone openings to remove any potential debris.
  3. Force Restarting: Held the power and volume down buttons simultaneously until the Apple logo appeared.
  4. Software Update: Ran the latest iOS software update to fix potential bugs.
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Here’s a detailed approach if you’re facing microphone issues on an iPhone 7:

  1. Voice Memos Test: Use Voice Memos to see if the microphone captures sound. This helps in determining if the issue is hardware or software-related.
  2. Remove Case: Sometimes, cases can cover the microphone. I removed mine to see if it made a difference.
  3. Reset Network Settings: Went to Settings > General > Reset > Reset Network Settings. It resets Wi-Fi and cellular settings but can resolve underlying issues.
  4. Headphones Test: Tried EarPods with a built-in microphone to check if the internal microphone was the problem.
  5. System Restore: Connected to iTunes for a full software restore, which can resolve more severe software issues.
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If your iPhone 7 microphone fails, try these unconventional checks:

  1. Water Damage: Inspect for moisture signs in the SIM tray or charging port.
  2. Microphone Mesh Cleaning: Gently brush the microphone mesh with a clean, dry toothbrush.
  3. Different Recording Tools: Record videos with the front and back cameras to pinpoint which microphone is faulty.
  4. Battery Health Check: Ensure the battery is in good condition under Settings > Battery > Battery Health.
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If your iPhone 7 microphone isn’t functioning correctly during phone calls or when using Siri, follow these steps for troubleshooting:

  1. Microphone Permissions: Check if the apps have permission to access the microphone. Navigate to Settings > Privacy > Microphone.
  2. Restart Your iPhone: Simple restarts can resolve minor glitches. Hold the power and volume buttons until the slider appears, turn off the phone, and then power it back on.
  3. Test with Voice Memos: Open the Voice Memos app and record something to see if the microphone works. This helps identify if the issue is with a specific app.
  4. Update iOS: Ensure your device is running the latest version by going to Settings > General > Software Update.
  5. Clean the Microphone: Use a soft brush to gently clean the microphone openings. Dust or debris might be blocking them.
  6. Reset All Settings: This doesn’t erase your data but can fix certain issues. Go to Settings > General > Reset > Reset All Settings.
  7. Apple Support: If the problem persists, seek help from Apple Store or Support as it could be a hardware issue.
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