Why is the touch not working after a screen replacement?
Why is the touch not working after a screen replacement?
I recently had my phone’s screen replaced because it was cracked. After getting it back from the repair shop, I noticed that the touch functionality is not working at all. I try to swipe or tap on the screen, but nothing happens. It’s incredibly frustrating because I can see everything on the screen clearly, but I just can’t interact with it. I’m not sure if something went wrong during the screen replacement process or if there might be some underlying issue with the phone itself that I’m not aware of. I was expecting the phone to work perfectly after the repair, but now it feels unusable. I need help understanding why the touch is not working after a screen replacement.
6 Answers
Sometimes, the cause of this issue could be a loose connection between the screen and the motherboard. Make sure the repair shop checks all connections again for any loose cables. If a third-party screen was used, there’s a possibility the screen itself is faulty. Consider the possibility of performing a hard reset to rule out software glitches. Additionally, some devices may require software calibration after a screen change. Look up this requirement on the manufacturer’s website. Lastly, an uncommon but possible reason could be that the new screen is interfering with the proximity sensor. Have the technician look into it.
The first step is ensuring that a genuine replacement part was used. Incompatible or low-quality parts can easily cause responsiveness issues. If the replacement part is genuine, boot your device in safe mode to check if an app is the culprit. Software incompatibility could also be causing the issue. Make sure your phone’s firmware is up-to-date. Static electricity or debris can sometimes be lodged in during the screen replacement, so ensure everything is clean. Check the flex cables connecting the screen to the phone, as they might be damaged or improperly fitted during the replacement process.
In my experience, improper application of adhesive during screen replacement can affect touch sensitivity. Overheating might also lead to this issue. Allow your phone to cool down and recheck. Lastly, ensure that the battery was disconnected during the screen replacement; failure to do so can cause static build-up, leading to touch responsiveness issues.
Check the screen connections. Sometimes, the connections of the new screen might not have been properly seated. This frequently happens if the repair was done in a hurry. Quality of the replacement screen can significantly affect the touch functionality. Screens that are not genuine or are from non-reputable sources often have issues with touch responsiveness. Occasionally, software glitches can cause touch issues after hardware changes. Performing a software update or reset could help diagnose if this is the problem.
I had a similar problem after a screen replacement. It turned out to be a problem with the touch digitizer connection, which wasn’t properly reattached. It’s worth taking it back to the technician for a second look. Additionally, they should verify that the part they used is compatible with your device. If everything checks out but the problem persists, try removing any screen protectors that may have been added during the repair to see if it restores functionality.