Why won’t my device turn on or charge, even though it recognizes on my PC?

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I’ve been having a frustrating issue with my device lately. It won’t turn on or charge, but it does recognize on my PC when I connect it. I have no idea what’s causing this problem, and it’s starting to become a serious inconvenience.

When I plug it into the power source, there is no response — no lights, no vibrations, nothing to indicate that it’s charging. However, as soon as I connect it to my computer, my PC immediately recognizes it. I can see that the device is detected, but it still won’t power up. It’s puzzling because I would expect that if the device is being recognized by my PC, it should have no problem turning on and charging.

I’m worried that there might be an underlying issue that I’m not aware of. I’ve tried different cables and power outlets, but the outcome is the same. The device remains unresponsive unless it’s connected to the PC. Has anyone else experienced this before? Why would my device only be recognized by the PC but still refuse to turn on or charge on its own?

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7 Answers

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When my device acted up similarly, I pursued these steps: Ensure the device is updated by checking for any software updates. Sometimes letting the device stay connected to the PC for a few hours helps calibrate the battery. Booting in Safe Mode can also help detect if any third-party apps are causing the issue. If all else fails, seek professional assistance to diagnose any underlying hardware problems.

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I’ve been in your shoes, and it looks like a software glitch in some cases. Try a force restart by pressing and holding the specific buttons for your device. Ensure that your device drivers are up to date by going to the Device Manager on your PC and updating them. Entering Recovery Mode can also reset the system and possibly resolve this issue.

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Hey! I totally get the frustration. Here’s what worked for me: Sometimes, devices shut off to protect the battery when it’s too low. Leave your device connected to the charger for at least an hour. Try various USB ports on your PC, both USB 2.0 and USB 3.0. Firmware updates can resolve issues, so check for any available updates via the device manager.

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You might be dealing with a hardware issue related to the battery or charging port. To diagnose, first verify if the charging cable and adapter are functional by testing them with another device. Alternatively, use a different cable and adapter to see if your device starts charging. Clean the charging port with a soft brush or compressed air to remove any obstructions like dust or debris. Lastly, inspect for physical damage to the charging port and cable.

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It can be really maddening, I know. Disconnect the device from your PC and reconnect it after a few minutes to reset the system. Make sure you’re using a reliable power source and try a different wall socket or USB port. Inspect the USB and charging ports for any debris. If you’re comfortable, testing the device with a new battery can help identify if the battery is the issue.

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Fixing such an issue requires a methodical approach. Start with simple power source tests by trying different wall chargers and USB ports. Check for any debris in the connections and ports. Update or reinstall device drivers on the PC. Use the PC connection to update device firmware. For those comfortable with disassembly, replacing the battery with a new one can help. Contact your device manufacturer for additional diagnostics, and if all else fails, seek professional repair services.

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This problem can be quite perplexing, but here’s my take: Perform a soft reset to clear minor software bugs. Check for any water damage, even microscopic amounts can cause issues. Use a different, high-quality premium USB cable for testing. Try connecting to another PC as sometimes the problem might be specific to the USB port. Lastly, if nothing works, consult a certified technician to check for deeper hardware faults.

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